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Barracuda Web Security and Filtering vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Barracuda Web Security and ...
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Web Content Filtering (7th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. The mindshare of Barracuda Web Security and Filtering is 0.8%, up from 0.5% compared to the previous year. The mindshare of Cisco Umbrella is 17.8%, down from 21.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Wealie Antar - PeerSpot reviewer
It comes with useful policy creation features but needs to improve its outdated tech and poor support
Apart from that, considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot. Other features I'd like to see in Barracuda Features are ease-of-use for remote users. If you are a roaming user using an organization laptop, the organization has the right to apply the policy. When you are on-premises, you are opening the policy, not out-of-premises. The application that Barracuda Web Security Gateway provides is pretty clumsy and not very easy to work with, and they need to develop that. Either they provide a test platform that redirects the traffic or vice versa. Moreover, the database is pretty average. Barracuda needs to enhance the database to stop unsolicited traffic. Reporting also needs to be quicker than it is. Barracuda doesn't give you any flexibility to provide reports to higher management. Organizations like us need to do a lot of reporting. When we submit our quarterly report, other appliances allow us to customize or get the reports in a way Barracuda can't because it is rigid with its reporting. Barracuda needs to give users the flexibility to create their reports. The reports offered by the solution are just fine. Finally, acceleration. Right at this moment, most websites are dynamic. For example, organizational websites get updated once a month. If Barracuda can help reduce bandwidth usage and accelerate browsing performance by analyzing these sorts of sites and doing their catching technology work accordingly. Barracuda should also include DNSSEC, which offers strong protection for web security and is offered by competitors. Barracuda should also up their game for scanning and sandboxing. Likewise, their signatures need augmented intelligence or machine learning because you won't always be able to appraise things, and sometimes you have to go beyond that. You need to block it through its behavior.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"It is straightforward to deploy and manage."
"The solution is very simple to use and implement."
"Barracuda Web Security and Filtering efficiently blocks phishing emails and provides flexible policy settings."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"The support is fantastic."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"It is a good cloud-based solution for DNS security."
"I haven't needed to reboot the servers for years due to their excellent stability."
"I like the original functionality, which allows for providing secure DNS services."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"I would describe the experience deploying Cisco Umbrella overall as super easy. It was awesome. It was lovely to deploy it."
"It blocks malicious DNS queries daily which is very beneficial."
"The implementation is pretty easy."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The dashboards for local use could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"It doesn't allow adding DNS filtering for off-site clients."
"The solution’s customer support should be improved."
"Barracuda products are cheap."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"The price could be better."
"They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I would like more end-to-end email tracing for a clearer understanding of why an email was blocked or not blocked."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"We need to work on integration as it is very complex."
"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Barracuda products are cheap."
"The solution's pricing is neither cheap nor expensive."
"The pricing and licensing are comparatively reasonable."
"The price could be better. Barracuda started adding more features at the end of 2022. There was no price increase if you bought the maintenance package before the end of 2022. If you signed a three-year contract, you are lucky because there won't be a price increase on those features. Their pricing has increased if you wanted to install all of their features. But they are segmenting. You can buy the whole group, or you can get pieces. But it's tedious. The cost is getting higher than it should."
"It is a cost-effective solution."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"The licensing fee is paid on a yearly basis."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"Cisco Umbrella is expensive and could be cheaper."
"The price could be lower."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"The solution’s pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Manufacturing Company
11%
Government
10%
Financial Services Firm
9%
Computer Software Company
19%
Educational Organization
16%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Barracuda Web Security Gateway?
The solution is very simple to use and implement.
What needs improvement with Barracuda Web Security Gateway?
They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I ...
What is your primary use case for Barracuda Web Security Gateway?
Mainly, I use it for blocking suspicious emails, such as malware or phishing emails, so they don't pass through our e...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

iBoss Cloud Platform
Barracuda Web Security Gateway, Barracuda Web Filter
OpenDNS
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Citizen Farmers Finance, Osoyoos Credit Union, Supreme Services, Camden County Technical Schools, Frederick County Schools, Pine Belt Mental Healthcare, Paulsboro Public Schools, Dysart Unified School District, St. Michael's Grammar School, Southfield Schools District, Total Threat Protection - Wade Ford, Alain Pinel Realtors, Southfield Public Schools, Major League Baseball (MLB)
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Barracuda Web Security and Filtering vs. Cisco Umbrella and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.