We performed a comparison between Barracuda Intronis Backup and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Deduplication Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the speed of backup, which is very good compared to other solutions."
"The backup feature is most valuable. That's why we took it."
"The configuration and the onboarding process are pretty good."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"Of all the backup products we have used, this by far is the simplest to install and use."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"When I have had to use tech support, they've been very good."
"Backup/archive to multiple locations."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The simple and fast restore routine."
"It is a quick and easy way to organize my backups and to keep track of them."
"The predictive analytics are great and the reporting is awesome."
"I am impressed with the tool's reporting and UniView features."
"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."
"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"It is not always stable."
"I would like to see a way to increase space."
"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."
"This solution could be improved with offering lower prices at scale."
"The web interface needs to contain a more up-to-date view of the hardware."
"The ability to run just differentials without pulling the full on your archive."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"It could be a little more customizable."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Unitrends can be challenging to scale."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Barracuda Intronis Backup is rated 8.4, while Unitrends is rated 7.8. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect and Dell PowerProtect DD (Data Domain), whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our Barracuda Intronis Backup vs. Unitrends report.
We monitor all Deduplication Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
