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Barracuda Intronis Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Intronis Backup
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th), MSP Backup (8th)
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (31st)
 

Mindshare comparison

Barracuda Intronis Backup and Unitrends aren’t in the same category and serve different purposes. Barracuda Intronis Backup is designed for Deduplication Software and holds a mindshare of 0.5%, up 0.2% compared to last year.
Unitrends, on the other hand, focuses on Backup and Recovery, holds 0.5% mindshare, up 0.4% since last year.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Barracuda Intronis Backup0.5%
Dell PowerProtect DD (Data Domain)27.4%
HPE StoreOnce18.6%
Other53.5%
Deduplication Software
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Unitrends0.5%
Veeam Data Platform11.9%
Commvault Cloud6.1%
Other81.5%
Backup and Recovery
 

Featured Reviews

Gerard Wolters - PeerSpot reviewer
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"The most important feature in Barracuda Backup is the ability to archive the backup of emails."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"The product is easy to use."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."
"I have found the product's LiveBoot feature to be most valuable."
"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."
"I am impressed with the tool's reporting and UniView features."
"If you are a large organization, this is a product for you."
"It is a quick and easy way to organize my backups and to keep track of them."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"It's not easy to scale it."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
 

Cons

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."
"I would like to see better integration with third-party applications."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"It would be nice to have some reports generated on the usage, but it is not essential."
"Setting up Barracuda Backup is straightforward."
"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."
"The solution is pretty expensive. This is the usual customer complaint."
"This solution could be improved with offering lower prices at scale."
"There's a lot that can be made better. For example, it could be more scalable."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"The solution's base operating system needs to be improved."
"It could be a little more customizable."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
 

Pricing and Cost Advice

"Low, fixed cost with great savings."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"They're on par with their competitors."
"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."
"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."
"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
"Their licensing depended on the number of CPUs you had."
"Unitrends is an expensive solution."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"With respect to cost, my advice is to get what you need."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
8%
Real Estate/Law Firm
8%
Financial Services Firm
6%
Retailer
15%
Manufacturing Company
12%
Educational Organization
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What do you like most about Barracuda Backup?
The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.
What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

Barracuda Backup
No data available
 

Overview

 

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Barracuda Intronis Backup vs. Unitrends and other solutions. Updated: May 2022.
867,370 professionals have used our research since 2012.