"Rubrik is a faster unit from a hardware perspective. Things, like Live Mount, mean we can bring services back straightaway, then have them transition back into the live storage in the background. Because we can use Live Mount to do instant restores, a restore is now a five-minute job. Then, the rest of it is done in the background, rather than doing something for an hour before you actually get the restore back."
"The management and ease of installation are the most valuable features."
"The initial setup is easy."
"We have a great success rate for backups with Rubrik and because of the ease of automating tasks, we also run periodical restores to check the quality of the backups."
"The most valuable feature is the Instant Recovery, where we can restore a VM or SQL database or any server or application, and have it up and running on their appliance within a few seconds."
"Rubrik is highly scalable and is easy to do."
"Not having to specify a time to run a backup with a fixed schedule is something that's really beneficial. In the past we had to schedule and try to manually stagger things over the window, to back up everything. Because Rubrik is SLA-based, you say, "Well, I need it to fit in this window here," and it just backs it up when it's most convenient for the Brik and for the third-party system. It looks at the CPU usage and says, "Okay, it's not as busy now. I know I've got time to take the backup." That's a real advantage."
"The security and the ransomware protection are most valuable."
"It's not easy to scale it."
"I really like the reporting options you get for various email reports."
"When I have had to use tech support, they've been very good."
"They have great support."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"The reporting, in particular the customization of reports, needs to be improved."
"The dashboard and user interface could be improved to make them more user-friendly."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"The Polaris piece could use improvement. When you get a report and you have events that are suspicious, you cannot drill down and find out why it's suspicious. You only know it's suspicious, but you don't know the root cause. Other than that, everything works well."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"I would like to see more storage options for the free version."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"There's a lot that can be made better. For example, it could be more scalable."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
Earn 20 points
Rubrik is ranked 2nd in Backup and Recovery Software with 36 reviews while Unitrends is ranked 38th in Backup and Recovery Software with 6 reviews. Rubrik is rated 9.0, while Unitrends is rated 7.6. The top reviewer of Rubrik writes "Easy to use with an intuitive web interface, helpful support, good performance, and saves us time". On the other hand, the top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Complete Data Protection, Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Zerto, Nakivo and Cohesity DataProtect. See our Rubrik vs. Unitrends report.
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