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2018-10-04T17:27:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Unitrends?

If you were talking to someone whose organization is considering Unitrends, what would you say?

How would you rate it and why? Any other tips or advice?

7
PeerSpot user
7 Answers
MT
Solution Consultant at Anamtech
Reseller
Top 5
2022-06-15T15:04:41Z
15 June 22

We have not seen much acceptance, especially in this region for Unitrends, however, still, we are trying to do it. I'd rate this solution four out of ten.

MA
Technical Presales Consultant/ Engineer at Ingram Micro
Real User
Top 5Leaderboard
2021-02-27T18:11:28Z
27 February 21

I wouldn't recommend this product to potential customers because it's an appliance-based model, and you'll be locked in with that vendor. You'll have to pay whatever that vendor demands for the hardware. It's always best to go with a software-based solution because it scales, and basically, it's flexible for you to use compared to the hardware-based model. I heard that they have software now, and you can deploy a software-based model and work with that. You don't need to tie yourself to their hardware. The other thing is the fact that the hardware becomes an area of support. For example, I have one customer in the industrial sector. Three years ago, I sold them an appliance, and right now, that hardware is at the end-of-life stage. He needs to purchase new hardware unless he has some agreement with Unitrends, which they call a "pledge agreement." You pay more when you buy the appliance, but in exchange, when you renew their support, if the hardware reaches the end-of-life stage, they'll basically replace it. On a scale from one to ten, I would give Unitrends a 7.

reviewer1471245 - PeerSpot reviewer
IT Director at School District of Bruce
Real User
Top 20
2020-12-10T19:50:00Z
10 December 20

I do like that they keep improving the website user interface. It is much more user-friendly than the one years ago and makes it easier for an administrator to make configuration changes.

JH
Systems Engineer specializing in Data Protection at a government with 201-500 employees
Real User
Top 10
2020-10-22T14:34:00Z
22 October 20

If you go Unitrends, then buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore. Also, beware of the forklift upgrades that are required at a certain point. On a scale from one to ten, I would give Unitrends a rating of seven.

Lahiru Wickramasinghe - PeerSpot reviewer
Manager Technical Support at Ultrium Technologies
Reseller
2020-09-23T06:09:55Z
23 September 20

In summary, this is great software and we like a lot of features. I would rate this solution a ten out of ten.

GG
Engineer at a tech services company with 11-50 employees
Reseller
2019-06-23T09:40:00Z
23 June 19

My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I will rate this product a nine and a half out of ten. It is pretty much the best product out there for what it claims to do. They've lived up to just about every promise they have made on marketing and on their website.

Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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RR
Senior Infrastructure Analyst with 51-200 employees
Real User
2018-10-04T17:27:00Z
04 October 18

It hasn't improved our backup because of the signal comeback with their solutions. They purchased RDR, but we don't know whether, I believe there's new functionality now in the current version, but it's not quite there yet. But there's still the pitfall there. If the database gets corrupted you lost access to your data unless it's stored under the appliance. So, you are basically doubling up on your data storage. So, I can't really say much more than that.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jun 15, 2022
Hi Everyone, What do you like most about Unitrends? Thanks for sharing your thoughts with the community!
2 out of 9 answers
it_user791514 - PeerSpot reviewer
Manager at a healthcare company with 201-500 employees
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Unitrends has helped us cut down the time that it takes to restore a server to its original configuration.
RR
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04 October 18
It is fairly stable.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jun 15, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 8 answers
it_user791514 - PeerSpot reviewer
Manager at a healthcare company with 201-500 employees
19 December 17
You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed.
RR
Senior Infrastructure Analyst with 51-200 employees
04 October 18
I have no advice about the pricing of the product.
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