We look forward to their upcoming release of a hybrid on the cloud. Apart from that, there is nothing needed. Another thing is that some customers want to backup individual users. They do not want device based, not machine based, not IP, but a backup of personal folders on a Windows machine. Barracuda doesn't have this functionality. It does backup over machines and shared folders, but not user profiles. Backing up user profiles might be an extra feature that will be useful. Maybe technicians who work the field might have more suggestions.
The security team is in charge of backup. They used to do what Barracuda does now manually. It was a huge overhead for them. The problem is now solved by going to the cloud. There's only one admin who does everything. The implementation and management are done by one engineer. His role is just to set up the account the first time and that's pretty much it. Maintenance is as easy as opening a Google email account. There's nothing much to be done. We'll have to look into customers internal issues on occasion, but these are all internal processes and have nothing to do with the performance of Barracuda. If a machine disappears from the network and the customer unplugs it, Barracuda's not going to be able to see that machine. If there is ever a problem, it is with Windows itself or the operating system. We have 12 customers right now and they've all been expanding the capacity slowly over the past year. Twelve customers might not be a lot, but for our country, that's quite good.
We are a solution and service provider, and this is one of the products that we provide and implement for our customers. I have my Barracuda certification and am due to renew it this year. We have experience with the on-premises deployment model. The primary use case for this solution is to perform routine backups that are scheduled daily, weekly, and monthly. The Barracuda is on our backup system, which is connected by fibre to our server.