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Acronis Cyber Protect vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Cloud Backup (5th)
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.3%, down from 4.8% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, it's the best product for end-users and PCs."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"Backup/archive to multiple locations."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"I am impressed with the tool's reporting and UniView features."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
 

Cons

"The solution could be better if some of the features were more in-depth."
"The support takes too much time to respond to callbacks."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"The solution's error handling can be improved specifically for Linux errors."
"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"This might be a lack of understanding on my part, but it's difficult to purge old backups."
"There are times when the backups are slow. A faster backup would be better."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"If the interface could be less complex, it is would be great."
"There's a lot that can be made better. For example, it could be more scalable."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"I would like to see more storage options for the free version."
"There are some questions as to how safely they are storing backup data."
"The solution's base operating system needs to be improved."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
 

Pricing and Cost Advice

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"The price of Acronis Backup could be reduced, it is expensive."
"It is a low-cost solution."
"Acronis Cyber Protect's pricing is reasonable."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"I find the pricing structure satisfactory, it is around $25 per year."
"Our licensing fees are on a yearly basis."
"The price of the solution is reasonable."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"With respect to cost, my advice is to get what you need."
"No comment."
"Unitrends is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Acronis Cyber Protect vs. Unitrends and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.