Acronis Cyber Protect vs Unitrends comparison

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Acronis Cyber Protect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Unitrends compete in the cybersecurity and data protection market. Acronis Cyber Protect appears to have the upper hand in cybersecurity integrations, while Unitrends excels in disaster recovery capabilities.

Features: Acronis Cyber Protect integrates backup with advanced cybersecurity measures, including real-time protection, AI-based defenses, and seamless cloud integration. Unitrends offers robust disaster recovery features, a wide range of supported environments, and efficient data replication.

Room for Improvement: Acronis Cyber Protect could enhance its reporting tools and improve the deployment process for large-scale implementations, with some users also asking for better technical documentation. Unitrends might benefit from interface enhancements, more intuitive management features, and reducing the complexity of its setup process.

Ease of Deployment and Customer Service: Acronis Cyber Protect is known for straightforward deployment and responsive customer service. Unitrends can involve a more detailed setup process but compensates with extensive support resources.

Pricing and ROI: Acronis Cyber Protect is considered fairly priced with a satisfactory return on investment. Unitrends may have higher upfront costs but offers significant value through its disaster recovery features.

To learn more, read our detailed Acronis Cyber Protect vs. Unitrends Report (Updated: July 2025).

Acronis Cyber Protect vs. Unitrends

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

122

Ranking in other categories

Cloud Backup (6th)

Unitrends

Ranking in Backup and Recovery

36th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.2%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

SameerMogale

Independent Business Owner at 3Kay Solutions

Encounter challenges in troubleshooting but experience efficient customer support

The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Acronis has a very rich functionality."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"The web-based interface makes it easy to use."

"The solution was easy to install and to deploy."

"The pricing is fine."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"The image backup and image restore features have been very beneficial to us."

"It is a very fast and reliable backup, which requires less management and restores quickly."

More Acronis Cyber Protect pros

"The most valuable feature of Unitrends for me is the automated feedback"

"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."

"Stability-wise, I rate this solution a nine out of ten."

"It's not easy to scale it."

"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."

"If you are a large organization, this is a product for you."

"The simple and fast restore routine."

"When we talk about a backup point of view, from a backup perspective, it's a good one."

More Unitrends pros

Cons

"The solution's reporting feature could be better."

"For smaller companies it's a little more challenging to maintain."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."

"This might be a lack of understanding on my part, but it's difficult to purge old backups."

More Acronis Cyber Protect cons

"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."

"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."

"The ability to run just differentials without pulling the full on your archive."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

"Unitrends can be challenging to scale."

"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."

More Unitrends cons

Pricing and Cost Advice

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"The price of the solution is expensive and could be reduced a little."

"This is an affordable product and fits within our customers' budgets."

"Our licensing fees are on a yearly basis."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The tool is cheap compared to other products."

More Acronis Cyber Protect pricing and cost advice

"With respect to cost, my advice is to get what you need."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."

"Pricing model constantly changes."

"Talk with the sales guys. They can work with you on the best package."

"Their licensing depended on the number of CPUs you had."

"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

11%

Manufacturing Company

Financial Services Firm

Retailer

13%

Manufacturing Company

11%

Educational Organization

10%

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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Compared 7% of the time

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Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 4% of the time

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Compared 56% of the time

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Compared 14% of the time

Commvault Cloud vs Unitrends

Compared 10% of the time

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Compared 9% of the time

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Product Reports

Acronis Cyber Protect

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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

No data available

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology

Acronis Cyber Protect vs. Unitrends