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Barracuda Intronis Backup Pros

Victor Correa - PeerSpot reviewer
Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees
Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick.
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JK
Microsoft 365 Konsult at Canmer Data AB
The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package.
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Monica Kropp - PeerSpot reviewer
Systems Administrator at a educational organization with 1,001-5,000 employees
It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates.
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Buyer's Guide
Barracuda Intronis Backup
September 2022
Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.
VB
IT Manager at a healthcare company with 11-50 employees
Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running.
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GS
Owner at Avantius Technologies
The configuration and the onboarding process are pretty good.
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NB
Director of IT at a government with 51-200 employees
Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good.
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CJ
Co-Owner at xtreme works inc
It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service.
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JL
General Manager at Antea Consulting
It is very stable, and I'm very happy with this solution.
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SH
President and CEO at a government with 51-200 employees
The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down.
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CK
Head of ICT Department at Dr. Nassau College
The backup feature is most valuable. That's why we took it.
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Barracuda Intronis Backup Cons

Victor Correa - PeerSpot reviewer
Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees
Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging.
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JK
Microsoft 365 Konsult at Canmer Data AB
I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much.
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Monica Kropp - PeerSpot reviewer
Systems Administrator at a educational organization with 1,001-5,000 employees
We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end.
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Buyer's Guide
Barracuda Intronis Backup
September 2022
Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.
VB
IT Manager at a healthcare company with 11-50 employees
I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.
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GS
Owner at Avantius Technologies
The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler.
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NB
Director of IT at a government with 51-200 employees
The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.
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CJ
Co-Owner at xtreme works inc
It would be nice to have some reports generated on the usage, but it is not essential.
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JL
General Manager at Antea Consulting
Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue.
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SH
President and CEO at a government with 51-200 employees
This solution could be improved with offering lower prices at scale.
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CK
Head of ICT Department at Dr. Nassau College
Its speed can be a bit improved, and of course, its pricing can go a lot cheaper.
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Buyer's Guide
Barracuda Intronis Backup
September 2022
Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,550 professionals have used our research since 2012.