Infrascale Backup & Disaster Recovery and Barracuda Backup are popular solutions for data protection. Barracuda seems to have the upper hand due to its extensive feature set and perceived value for cost.
Features: Infrascale is recognized for robust disaster recovery capabilities, ease of use, and straightforward deployment. Barracuda offers comprehensive features like strong deduplication, efficient cloud integration, and excellent support staff.
Room For Improvement: Infrascale needs better scalability, more frequent updates, and cheaper expansion options. Barracuda could improve backup speed, enhance reporting tools, and reduce resource consumption in its processes.
Ease of Deployment and Customer Service: Infrascale is noted for easy deployment and responsive customer service, providing a user-friendly experience. Barracuda is also easy to deploy and has excellent support staff, receiving slightly better feedback in this area.
Pricing and ROI: Infrascale is cost-effective with a good return on investment, offering strong value. Barracuda is more expensive, but users believe its extensive features justify the higher price, making it worth the cost for those needing a robust feature set.
It not only saves time but also protects data.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
One person can manage hundreds and hundreds of endpoints without any issues.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
The main area for improvement is integration and support for databases.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.
Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.
What are the key features of Barracuda Backup?Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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