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Barracuda Backup vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.3
Commvault Cloud reduces maintenance complexity and infrastructure costs, enhancing data recovery reliability and operational efficiency over time.
It not only saves time but also protects data.
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
7.2
Commvault Cloud support is praised for responsiveness and knowledge, but effectiveness varies by region, language barriers, and escalation delays.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
From my experience, the technical support from Barracuda receives an eight out of ten.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
7.5
Commvault Cloud is highly scalable and adaptable, praised for efficient data handling across various environments with enhanced growth features.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
7.7
Commvault Cloud is praised for its stability and reliability, with minimal issues and prompt support, requiring technical setup knowledge.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
Commvault Cloud needs user-friendly enhancements, better integration, automation, and cost-efficiency to improve user experience and management simplicity.
The main area for improvement is integration and support for databases.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Commvault Cloud pricing offers flexible licensing but is often seen as expensive, with costs justifiable for larger enterprises.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
Commvault Cloud offers comprehensive backup features, strong security, and flexibility, ensuring efficient data management and cost-effectiveness for enterprises.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
We can back up unlimited TBs due to our per node license.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
49th
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Cloud Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Barracuda Backup0.4%
Other93.5%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Educational Organization
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
 

Also Known As

LiveVault
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Ochsner Health System
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Barracuda Backup vs. Commvault Cloud and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.