BA Insight vs Yammer comparison

The compared Upland and Microsoft solutions aren't in the same category. Upland is ranked #18 in IS , and holds a 2.7% mindshare in the category. Microsoft is ranked #4 in ESS , with an average rating of 7.6, and holds a 5.2% mindshare. Additionally, 100% of Upland users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

BA Insight

Read 1 BA Insight review

233 Views
144 Comparison Views

100% willing to recommend

Yammer

Read 64 Yammer reviews

1,560 Views
1,404 Comparison Views

77% willing to recommend

BA Insight

Yammer

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Executive Summary

We performed a comparison between BA Insight and Yammer based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search.

To learn more, read our detailed Indexing and Search Report (Updated: March 2026).

Buyer's Guide

Indexing and Search

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BA Insight

Average Rating

8.0

Number of Reviews

Ranking in other categories

Indexing and Search (18th)

Yammer

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Social Software (4th)

Mindshare comparison

BA Insight and Yammer aren’t in the same category and serve different purposes. BA Insight is designed for Indexing and Search and holds a mindshare of 2.7%, up 1.0% compared to last year.
Yammer, on the other hand, focuses on Enterprise Social Software, holds 5.2% mindshare, down 6.2% since last year.

Indexing and Search Mindshare Distribution
Product	Mindshare (%)
BA Insight	2.7%
Elastic Search	12.0%
Lucidworks	6.3%
Other	79.0%

Indexing and Search

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Yammer	5.2%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	75.2%

Enterprise Social Software

Featured Reviews

it_user265773

GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees

Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.

The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.

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Deep Bhowmik

Senior Technical Product Manager at a manufacturing company with 10,001+ employees

Creates user groups and streamlines communication

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Refiners help to easily narrow down results based on metadata applied to content, and the preview feature helps users to take action from the search results page without opening the documents."

"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."

"Yammer allows collaboration anywhere, anytime, on any device."

"It was reasonably good at creating online communities of interest."

"The product's initial setup phase was straightforward."

"I consider Yammer to be the best business collaborative tool."

"The technical support is outstanding, and the Yammer team is open and responsive on issues, feedback, and suggestions."

"Yammer has allowed the entire company to be able to communicate with each other when the company has internal employees from all over the world."

"The design of the solution is its most valuable feature."

More Yammer pros

Cons

"The preview feature made the results page take too long to load."

"I would rate the stability of Yammer as six out of ten."

"The ability to edit posts can be frustrating for some."

"It needs more support for third-party apps."

"If you are not an Office 365 shop, then there are probably better options (i.e., Slack, Facebook for Work)."

"I would like to see a fancier user interface. That is one of the weak points of Yammer."

"Perhaps keep working on the integration of other Office products."

"Cannot import or invite bulk users from an Active Directory security group."

"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."

More Yammer cons

Pricing and Cost Advice

Information not available

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"Compared to other products like Amazon, Yammer's pricing is fine."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"The pricing is not bad."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"Its cost is included in the license bundle for Microsoft."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Marketing Services Firm

11%

Construction Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	11
Large Enterprise	31

Questions from the Community

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What do you like most about Yammer?

We can send out notifications and ask questions using Yammer.

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What needs improvement with Yammer?

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What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

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Compared 13% of the time

Workplace by Facebook vs Yammer

Compared 10% of the time

Slack Business - Enterprise vs Yammer

Compared 10% of the time

Microsoft Teams vs Yammer

Compared 8% of the time

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Product Reports

Buyer's Guide

Indexing and Search

March 2026

Download BA Insight product report

Buyer's Guide

Yammer

March 2026

Download Yammer product report

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search

No data available

Overview

Our Enterprise Search Essentials delivers capabilities that enhance SharePoint to behave more like internets. By leveraging it to improve your intranet, you can drive adoption (more usage, more users), increase user satisfaction, and improve productivity without the need for costly and time-consuming custom development. Software can be implemented together, or individually, and each addresses a specific internet capability.

Upland

Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.

Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.

Microsoft

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search. Updated: March 2026.

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885,789 professionals have used our research since 2012.

We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.