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BA Insight vs Coveo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Ranking in Indexing and Search
17th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Coveo
Ranking in Indexing and Search
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AI Research (25th)
 

Mindshare comparison

As of January 2026, in the Indexing and Search category, the mindshare of BA Insight is 2.1%, up from 1.2% compared to the previous year. The mindshare of Coveo is 5.8%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Market Share Distribution
ProductMarket Share (%)
Coveo5.8%
BA Insight2.1%
Other92.1%
Indexing and Search
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
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Comparisons

 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
No data available
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search. Updated: December 2025.
879,768 professionals have used our research since 2012.