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BA Insight vs Elastic Search comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Ranking in Indexing and Search
19th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
100
Ranking in other categories
Cloud Data Integration (8th), Search as a Service (1st), Vector Databases (6th)
 

Mindshare comparison

As of November 2026, in the Indexing and Search category, the mindshare of BA Insight is 2.6%, up from 1.2% compared to the previous year. The mindshare of Elastic Search is 9.6%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Elastic Search9.6%
BA Insight2.6%
Other87.8%
Indexing and Search
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Refiners help to easily narrow down results based on metadata applied to content, and the preview feature helps users to take action from the search results page without opening the documents."
"This product has notably improved the way we store and use logs, from having a more user-friendly, centralized solution (for those who just needed a quick glance, without being masters of sed and awk) to implementing various mechanisms for machine-learning from our logs, and sending alerts for anomalies."
"It's a stable solution and we have not had any issues."
"What I like the most about Elastic Search is that I can store my data and search throughout my document."
"The difference in performance of Elastic Search is outstanding; if we compare a traditional database or service for search and index products or, in this case, papers, the difference is outstanding."
"It helps us to analyse the logs based on the location, user, and other log parameters."
"Implementing the main requirements regarding my support portal​."
"Elastic Search positively impacts my company with many benefits across multiple use cases; for example, it enables quick dashboard setups for client reviews and presents data efficiently, ensuring good user experience."
"The pricing and license model are clear: node-based model."
 

Cons

"The preview feature made the results page take too long to load."
"This product could be improved with additional security, and the addition of support for machine learning devices."
"Performance improvement could come from skipping background refresh on search idle shards (which is already being addressed in the upcoming seventh version)."
"Kibana should be more friendly, especially when building dashboards."
"Elastic Search needs to improve its technical support. It should be customer-friendly and have good support."
"The solution's integration and configuration are not easy. Not many people know exactly what to do."
"Elastic Enterprise Search could improve the report templates."
"Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user."
"From the UI point of view, we are using most probably Kibana, and I think they can do much better than that."
 

Pricing and Cost Advice

Information not available
"​The pricing and license model are clear: node-based model."
"The solution is not expensive because users have the option of choosing the managed or the subscription model."
"To access all the features available you require both the open source license and the production license."
"The pricing structure depends on the scalability steps."
"The solution is free."
"The price of Elastic Enterprise is very, very competitive."
"We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more."
"It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ELK Elasticsearch?
The pricing for Elastic Search is mainly budgeted according to the organization budget, so we take it as a yearly subscription, and that is acceptable since we do get a fair discount when we are ta...
What needs improvement with ELK Elasticsearch?
When we get the logs, it is mostly about how we edit the configurations and how we make changes according to the requirements of our organization. In these cases, the logs sometimes can be a bit in...
What is your primary use case for ELK Elasticsearch?
I am the Elastic Search admin for my organization, and we are using Elastic Search to handle the traffic to GCP. The monitoring of all the clusters and all the deployments are quite good, and compa...
 

Comparisons

 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Elastic, Coveo, Glean and others in Indexing and Search. Updated: October 2026.
920,939 professionals have used our research since 2012.