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BA Insight vs Elastic Search comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Ranking in Indexing and Search
20th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
100
Ranking in other categories
Cloud Data Integration (5th), Search as a Service (1st), Vector Databases (6th)
 

Mindshare comparison

As of September 2026, in the Indexing and Search category, the mindshare of BA Insight is 2.7%, up from 0.9% compared to the previous year. The mindshare of Elastic Search is 9.4%, down from 21.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Elastic Search9.4%
BA Insight2.7%
Other87.9%
Indexing and Search
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Refiners help to easily narrow down results based on metadata applied to content, and the preview feature helps users to take action from the search results page without opening the documents."
"The product is scalable with good performance."
"I appreciate the indexing capabilities and the speed of indexing in their product, which demonstrates how quickly logs are collected and stored."
"The flexibility and the support for diverse languages that it provides for searching the database are most valuable, and we can use different languages to query the database."
"Using real-time search functionality to support operational decisions has been helpful."
"What I appreciate about Elastic Search is that the best features include the ability to search through very big documents and index and search through them really fast."
"There's lots of processing power. You can actually just add machines to get more performance if you need to. It's pretty flexible and very easy to add another log. It's not like 'oh, no, it's going to be so much extra data'. That's not a problem for the machine. It can handle it."
"We chose Elasticsearch because we could build a model in a short amount of time, allowing us to build a whole setup in one month and get 93% accuracy, with complex AI-based features built in a shorter span and with high accuracy that wasn't possible with other search enterprise vendors we used."
"The security portion of Elasticsearch is particularly beneficial, allowing me to view and analyze security alerts."
 

Cons

"The preview feature made the results page take too long to load."
"Enterprise scaling of what have been essentially separate, free open source software (FOSS) products has been a challenge, but the folks at Elastic have published new add-ons (X-Pack and ECE) to help large companies grow ELK to required scales."
"Elastic Enterprise Search's tech support is good but it could be improved."
"I think the pricing of Elastic Search is really, really expensive."
"Elastic Search needs to improve authentication. It also needs to work on the Kibana visualization dashboard."
"Elasticsearch should have simpler commands for window filtering."
"Elasticsearch is useful for different business processes, but there are some problems."
"This solution is stable, but at times the stack will freeze and you have to remove and recreate the cluster."
"Pagination in Elastic Search is very slow."
 

Pricing and Cost Advice

Information not available
"Elastic Search is open-source, but you need to pay for support, which is expensive."
"The price of Elastic Enterprise is very, very competitive."
"To access all the features available you require both the open source license and the production license."
"The basic license is free, but it comes with a lot of features that aren't free. With a gold license, we get active directory integration. With a platinum license, we get alerting."
"The solution is affordable."
"The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine."
"The price could be better."
"It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ELK Elasticsearch?
The pricing for Elastic Search is mainly budgeted according to the organization budget, so we take it as a yearly subscription, and that is acceptable since we do get a fair discount when we are ta...
What needs improvement with ELK Elasticsearch?
When we get the logs, it is mostly about how we edit the configurations and how we make changes according to the requirements of our organization. In these cases, the logs sometimes can be a bit in...
What is your primary use case for ELK Elasticsearch?
I am the Elastic Search admin for my organization, and we are using Elastic Search to handle the traffic to GCP. The monitoring of all the clusters and all the deployments are quite good, and compa...
 

Comparisons

 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Elastic, Glean, Coveo and others in Indexing and Search. Updated: September 2026.
914,109 professionals have used our research since 2012.