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BA Insight vs Elastic Search comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Ranking in Indexing and Search
18th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
96
Ranking in other categories
Cloud Data Integration (5th), Search as a Service (1st), Vector Databases (2nd)
 

Mindshare comparison

As of May 2026, in the Indexing and Search category, the mindshare of BA Insight is 2.7%, up from 0.7% compared to the previous year. The mindshare of Elastic Search is 10.9%, down from 24.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Elastic Search10.9%
BA Insight2.7%
Other86.4%
Indexing and Search
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
reviewer2817942 - PeerSpot reviewer
Senior Software Engineer at a consultancy with 11-50 employees
Logging and vector search have transformed observability and empowered reliable ai agents
Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues. The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Refiners help to easily narrow down results based on metadata applied to content, and the preview feature helps users to take action from the search results page without opening the documents."
"I find the solution to be fast."
"We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
"The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server."
"The dashboard is a valuable feature - it's awesome and very customizable."
"One thing I appreciate about Elastic Search is the ability to aggregate everything into one dashboard, so I can have monitoring, logs, and traces in one portal instead of having multiple different tools to do the same."
"There's lots of processing power. You can actually just add machines to get more performance if you need to. It's pretty flexible and very easy to add another log. It's not like 'oh, no, it's going to be so much extra data'. That's not a problem for the machine. It can handle it."
"The special text processing features in this solution are very important for me."
"Big businesses cannot survive without Elastic Search because it gives us very good visibility and handles our use cases very well."
 

Cons

"The preview feature made the results page take too long to load."
"We'd like more user-friendly integrations."
"Elastic Enterprise Search's tech support is good but it could be improved."
"Dashboards could be more flexible, and it would be nice to provide more drill-down capabilities."
"The documentation regarding customization could be better."
"It needs email notification, similar to what Logentries has. Because of the notification issue, we moved to Logentries, as it provides a simple way to receive notification whenever a server encounters an error or unexpected conditions (which we have defined using RegEx​)."
"I don't see improvements at the moment. The current setup is working well for me, and I'm satisfied with it. Integrating with different platforms is also fine, and I'm not recommending any changes or enhancements right now."
"It is hard to learn and understand because it is a very big platform. This is the main reason why we still have nothing in production. We have to learn some things before we get there."
"Machine learning on search needs improvement."
 

Pricing and Cost Advice

Information not available
"The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine."
"This is a free, open source software (FOSS) tool, which means no cost on the front-end. There are no free lunches in this world though. Technical skill to implement and support are costly on the back-end with ELK, whether you train/hire internally or go for premium services from Elastic."
"There is a free version, and there is also a hosted version for which you have to pay. We're currently using the free version. If things go well, we might go for the paid version."
"We use the free version for some logs, but not extensive use."
"The price of Elastic Enterprise is very, very competitive."
"The solution is less expensive than Stackdriver and Grafana."
"The price could be better."
"We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise12
Large Enterprise47
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for ELK Elasticsearch?
When it comes to pricing, I think we had to pay AWS approximately 1,000 to 1,200 per month for the overall stack. I am not quite certain about how much Elastic Search costs specifically because I w...
What needs improvement with ELK Elasticsearch?
Elastic Search has many features, including Kibana and Logstash, which we regularly use. However, one downside in our product is cost, as it can be expensive when maintaining multiple shards and in...
What is your primary use case for ELK Elasticsearch?
As a developer, I use Elastic Search in developing one of my applications, basically integrating the back-end with Elastic Search. Our main use case for Elastic Search is for Logstash, which is a s...
 

Comparisons

 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
Elastic Enterprise Search, Swiftype, Elastic Cloud
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
Find out what your peers are saying about Elastic, Glean, Luigi's Box and others in Indexing and Search. Updated: May 2026.
893,311 professionals have used our research since 2012.