Try our new research platform with insights from 80,000+ expert users

BA Insight vs Chatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Indexing and Search (20th)
Chatter
Average Rating
7.0
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
Enterprise Social Software (11th)
 

Mindshare comparison

BA Insight and Chatter aren’t in the same category and serve different purposes. BA Insight is designed for Indexing and Search and holds a mindshare of 0.8%, down 1.5% compared to last year.
Chatter, on the other hand, focuses on Enterprise Social Software, holds 4.1% mindshare, up 4.1% since last year.
Indexing and Search Market Share Distribution
ProductMarket Share (%)
BA Insight0.8%
Elastic Search20.4%
Lucidworks11.6%
Other67.2%
Indexing and Search
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Chatter4.1%
Slack Business - Enterprise15.8%
Microsoft Teams14.0%
Other66.1%
Enterprise Social Software
 

Featured Reviews

it_user265773 - PeerSpot reviewer
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
it_user669357 - PeerSpot reviewer
Contextualized collaboration on records allows you to have historical conversations that are accessible by other users.
Chatter is a great way to connect your users, especially if your team is working in multiple time zones or locations. If you're struggling with why to use collaboration tools at all, I'd suggest you watch this video. One the best examples that I've seen is a property team who were managing the entire process from leasing properties with branding to shop merges via Salesforce. All of their notifications were email-based and they were getting 100s per day. By moving these alerts to automated posts into particular groups, the users could not only access multiple updates by using digests instead of per alert, but also choose to control who (group members) and how often they get those alerts.
report
Use our free recommendation engine to learn which Indexing and Search solutions are best for your needs.
872,778 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise1
 

Comparisons

No data available
 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
No data available
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Find out what your peers are saying about Elastic, Luigi's Box, Lucidworks and others in Indexing and Search. Updated: September 2025.
872,778 professionals have used our research since 2012.