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Azure Firewall vs Microsoft Defender for Cloud Apps comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Azure Firewall is cost-effective, reducing costs and network attacks, with predictable expenses and significant return on investment for users.
Sentiment score
7.2
Microsoft Defender for Cloud Apps enhances security, reduces costs, and optimizes resources with seamless integration and proactive monitoring.
After implementing threat intelligence with Azure Firewall, we were able to reduce attacks by 60 to 70 percent, and our machines were more free to handle the correct user traffic from real people.
Cloud Architect at a outsourcing company with 51-200 employees
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Cloud and data protection engineer at a university with 10,001+ employees
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
We have at least saved the costs we had from the Netskope solution this year.
Security and Continuity Manager at Rolinco NV
 

Customer Service

Sentiment score
3.8
Azure Firewall support is responsive, especially for enterprises, but complex issues may cause delays despite knowledgeable staff.
Sentiment score
6.6
Microsoft Defender for Cloud Apps support has mixed reviews, with high technical proficiency but inconsistent responsiveness and communication delays.
Microsoft provides excellent customer support, especially with premium support plans.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Nevertheless, the final support from Microsoft remains effective.
Information Technology Architect at GMS INC
With Azure products, customer support is really good.
Senior Manager, Information Security at NetSol Technologies Inc.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
Cloud and data protection engineer at a university with 10,001+ employees
The support is excellent, and the speed of response is commendable.
Solutions Architect at a university with 51-200 employees
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Scalability Issues

Sentiment score
5.7
Azure Firewall is praised for automatic scalability, ideal for global deployment and expansion, though some seek alternative solutions.
Sentiment score
7.5
Microsoft Defender for Cloud Apps offers scalable, cloud-native security but may require extra resources for large-scale policy management.
Based on my experience, I would rate it nine out of ten for scalability.
Cybersecurity Engineer at AXSYS
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When we started deploying the solution, it was not a mature product at times.
Senior Manager, Information Security at NetSol Technologies Inc.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Cloud and data protection engineer at a university with 10,001+ employees
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
Solutions Architect at a university with 51-200 employees
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Stability Issues

Sentiment score
8.3
Users praise Azure Firewall for its high stability and reliability, achieving 99.95% uptime, ensuring consistent performance across environments.
Sentiment score
8.0
Microsoft Defender for Cloud Apps is stable and reliable, with minimal downtime and continuous improvements praised by users.
The stability of Azure Firewall is excellent.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
For our use case, Azure Firewall is stable enough.
Technical Solution Architect at liwa
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
Head of Security Operations at a computer software company with 51-200 employees
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
Network Engineer at Apexon
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Security and Continuity Manager at Rolinco NV
 

Room For Improvement

Azure Firewall users seek enhanced security features, better integration, cost efficiency, user-friendly interface, and performance consistency across regions.
Microsoft Defender for Cloud Apps needs improvements in pricing, interface, integrations, alert precision, documentation, and multi-cloud support.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Solutions Area Lead at a tech consulting company with 501-1,000 employees
If there were dashboards that came automatically set up so we could know how our threat intelligence is working and how much traffic is being blocked, that would help.
Cloud Architect at a outsourcing company with 51-200 employees
Improvement in reporting and better visibility into network traffic would also be beneficial.
Cybersecurity Engineer at AXSYS
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Head of Security Operations at a computer software company with 51-200 employees
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Network Engineer at Apexon
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Security delivery analyst at a tech vendor with 10,001+ employees
 

Setup Cost

Azure Firewall offers integration benefits and flexibility, but its pay-as-you-go model can be costly for data-heavy use.
Enterprise users find Microsoft Defender for Cloud Apps affordable within bundles but expensive standalone, desiring more pricing transparency.
The standard functionality for API Management is at a zero level, and then the next level is one.
Technical Solution Architect at liwa
Azure Firewall is quite expensive, with a high cost.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Information Technology Architect at GMS INC
The pricing for Microsoft Defender for Cloud Apps is acceptable.
Solutions Architect at a university with 51-200 employees
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
IT Architect at a logistics company with 10,001+ employees
 

Valuable Features

Azure Firewall ensures robust security with features like policy control, threat intelligence, scalability, and seamless Azure integration.
Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and robust security features for comprehensive cloud protection.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
Senior Manager, Information Security at NetSol Technologies Inc.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
Azure Firewall helped us secure our environment and reduce manual effort, and it also reduced the risk of vulnerabilities.
Cloud Architect at a outsourcing company with 51-200 employees
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
Security delivery analyst at a tech vendor with 10,001+ employees
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
Partner & Chief Executive Officer at a consultancy with 51-200 employees
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Head of Security Operations at a computer software company with 51-200 employees
 

Categories and Ranking

Azure Firewall
Ranking in Microsoft Security Suite
11th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
45
Ranking in other categories
Firewalls (13th)
Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Advanced Threat Protection (ATP) (15th)
 

Mindshare comparison

As of October 2026, in the Microsoft Security Suite category, the mindshare of Azure Firewall is 3.4%, up from 3.3% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 3.9%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Cloud Apps3.9%
Azure Firewall3.4%
Other92.7%
Microsoft Security Suite
 

Featured Reviews

AD
Technical Solution Architect at liwa
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
reviewer2777910 - PeerSpot reviewer
Partner & Chief Executive Officer at a consultancy with 51-200 employees
Enforces dynamic policies and blocks risky behaviors to safeguard sensitive data
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has to go into scoping and tuning the policies so that actual value can be achieved, especially when not doing outright blocks. When monitoring is the approach, it can be overwhelming for security teams to review all of the alerts and determine which ones require action. When a legitimate alert is found that requires action, the tools are available to take that direction, but it can take considerable time to determine if an alert is real or not, and that represents a problem. There is uncertainty about how well Microsoft is keeping up with the changing landscape of threats, as new artificial intelligence services and software as a service applications appear every day.
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise19
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has...
 

Also Known As

No data available
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

Information Not Available
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Azure Firewall vs. Microsoft Defender for Cloud Apps and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.