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Azure Firewall vs Microsoft Defender for Cloud Apps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Azure Firewall offers cost-effective security, appealing to smaller businesses; larger enterprises might prefer alternatives like Fortinet or Palo Alto.
Sentiment score
7.3
Microsoft Defender for Cloud Apps enhances security and efficiency, offering significant ROI with up to 60% savings and streamlined operations.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
 

Customer Service

Sentiment score
4.2
Azure Firewall support receives mixed reviews, with praise for expertise but criticism for inconsistent response times and delays.
Sentiment score
6.7
Microsoft Defender for Cloud Apps support is praised for its responsiveness, though some users experience delays and resource access challenges.
Microsoft provides excellent customer support, especially with premium support plans.
Nevertheless, the final support from Microsoft remains effective.
With Azure products, customer support is really good.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
 

Scalability Issues

Sentiment score
6.4
Azure Firewall offers strong scalability with automatic scaling, but some users note limitations in handling high bandwidth demands.
Sentiment score
7.6
Microsoft Defender for Cloud Apps offers scalable, seamless integration, and reliable management for organizations of all sizes and environments.
Based on my experience, I would rate it nine out of ten for scalability.
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
When we started deploying the solution, it was not a mature product at times.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
 

Stability Issues

Sentiment score
8.5
Azure Firewall is praised for its reliability and stability, generally receiving high ratings despite minor past incidents.
Sentiment score
8.0
Microsoft Defender for Cloud Apps is highly stable, reliable, and maintains performance with minor, swiftly resolved incidents.
The stability of Azure Firewall is excellent.
For our use case, Azure Firewall is stable enough.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
 

Room For Improvement

Azure Firewall needs enhanced security, usability, flexibility, better pricing, support, threat intelligence, documentation, and improved Azure integration.
Microsoft Defender for Cloud Apps seeks enhanced pricing, integration, user interface, automation, and multi-cloud support, while improving insights and management.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Improvement in reporting and better visibility into network traffic would also be beneficial.
Azure Firewall could improve its reporting capabilities.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
 

Setup Cost

Azure Firewall offers flexible pricing appealing to enterprises, balancing cost-efficiency with seamless Azure ecosystem integration despite potential premium costs.
Microsoft Defender for Cloud Apps is seen as cost-effective for enterprises within Microsoft ecosystems, despite standalone pricing concerns.
The standard functionality for API Management is at a zero level, and then the next level is one.
Azure Firewall is quite expensive, with a high cost.
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
 

Valuable Features

Azure Firewall provides scalable security with IPS, threat intelligence, malware protection, automation, and integrates with Azure Monitor for management.
Microsoft Defender for Cloud Apps integrates well, offering threat detection, management ease, shadow IT discovery, and robust security enhancements.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
 

Categories and Ranking

Azure Firewall
Ranking in Microsoft Security Suite
11th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
44
Ranking in other categories
Firewalls (11th)
Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
12th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Advanced Threat Protection (ATP) (14th)
 

Mindshare comparison

As of October 2025, in the Microsoft Security Suite category, the mindshare of Azure Firewall is 3.3%, down from 4.9% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Azure Firewall3.3%
Microsoft Defender for Cloud Apps3.2%
Other93.5%
Microsoft Security Suite
 

Featured Reviews

Amit Das - PeerSpot reviewer
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
Abdulrahman Muhammadi - PeerSpot reviewer
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Government
8%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise19
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
 

Also Known As

No data available
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

Information Not Available
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Azure Firewall vs. Microsoft Defender for Cloud Apps and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.