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Azure Firewall vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Users find Fortinet FortiGate cost-effective, enhancing security and productivity while reducing operational costs and manpower needs.
Sentiment score
1.0
Azure Firewall offers cost-effective security, appealing to smaller businesses; larger enterprises might prefer alternatives like Fortinet or Palo Alto.
Sentiment score
7.0
Palo Alto Networks NG Firewalls offer strong ROI with enhanced security, reduced costs, operational efficiency, and improved threat management.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is generally positive but varies in responsiveness and expertise, influenced by region and support tier.
Sentiment score
4.4
Azure Firewall support receives mixed reviews, with praise for expertise but criticism for inconsistent response times and delays.
Sentiment score
7.1
Palo Alto Networks' customer service receives mixed reviews, praised for knowledge yet critiqued for delays and first-level support quality.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
Microsoft provides excellent customer support, especially with premium support plans.
Nevertheless, the final support from Microsoft remains effective.
With Azure products, customer support is really good.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Their response time is within one hour.
They offer fast and competent assistance.
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiGate effectively supports scalable deployments, offering adaptability despite potential hardware limits and integration and licensing concerns.
Sentiment score
7.3
Azure Firewall offers strong scalability with automatic scaling, but some users note limitations in handling high bandwidth demands.
Sentiment score
6.9
Palo Alto Networks NG Firewalls offer scalable options with flexible deployments, centralized management but may face cost challenges for smaller businesses.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Based on my experience, I would rate it nine out of ten for scalability.
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
When we started deploying the solution, it was not a mature product at times.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
 

Stability Issues

Sentiment score
7.4
FortiGate is praised for stability and performance, with minor challenges managed by updates, proper sizing, and support.
Sentiment score
8.6
Azure Firewall is praised for its reliability and stability, generally receiving high ratings despite minor past incidents.
Sentiment score
8.4
Palo Alto Networks NG Firewalls are praised for stability, reliability, robust security, and smooth performance during configuration changes.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
The stability of Azure Firewall is excellent.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
 

Room For Improvement

Fortinet FortiGate struggles with integration, user complexity, support inefficiencies, high costs, and feature performance, needing improved documentation and security.
Azure Firewall needs enhanced security, usability, flexibility, better pricing, support, threat intelligence, documentation, and improved Azure integration.
Palo Alto Networks NG Firewalls need improved reporting, ease-of-use, third-party integration, cost, decryption, support, and streamlined updates.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
Improvement in reporting and better visibility into network traffic would also be beneficial.
Azure Firewall could improve its reporting capabilities.
It lacks some functionalities when compared to competitors like Check Point and Fortinet, such as WAF or load balancing.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
 

Setup Cost

Fortinet FortiGate offers competitive, cost-effective pricing, appealing to small-medium businesses with flexible licensing and valued security solutions.
Azure Firewall offers flexible pricing appealing to enterprises, balancing cost-efficiency with seamless Azure ecosystem integration despite potential premium costs.
Palo Alto Networks NG Firewalls offer premium security solutions with high costs justified by advanced features and enterprise-focused services.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
Azure Firewall is quite expensive, with a high cost.
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Prices have increased recently
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
 

Valuable Features

Fortinet FortiGate is user-friendly, cost-effective, and offers high-performance comprehensive security with advanced threat protection features.
Azure Firewall provides scalable security with IPS, threat intelligence, malware protection, automation, and integrates with Azure Monitor for management.
Palo Alto NG Firewalls deliver comprehensive security with advanced threat prevention, seamless integration, and user-friendly management for various industries.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
We created rules in the firewall to ensure that the traffic would be diverted to the right endpoint and made sure only specific application VMs could reach the database server.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
410
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Azure Firewall
Ranking in Firewalls
11th
Average Rating
7.4
Reviews Sentiment
6.4
Number of Reviews
42
Ranking in other categories
Microsoft Security Suite (11th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
195
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Azure Firewall is 2.2%, down from 2.4% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.8%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Q&A Highlights

NC
Aug 22, 2021
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Rashedul Khan - PeerSpot reviewer
Seamless integration enhances security while reducing manual effort
We didn't use TLS termination or malware filtering extensively because those are part of the premium features for Azure Firewall. At this point, I cannot see much improvement needed for Azure Firewall, because it served my purpose; having used it for four months, I am satisfied with the features and performance that I needed for my project. Features that integrate AI functionalities into Azure Firewall could be added, which can also address costing issues. We have features that we require, but they are in the premium offerings. If some features with limitations, for example, limited users, could be made available in the standard Azure Firewall, it would be easier for beginners choosing Azure Firewall at a very first level to test those features without needing to upgrade to premium.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigat...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What do you like most about Palo Alto Networks NG Firewalls?
We utilize advanced threat prevention features like web filtering and SSL decryption, which haven't caused any issues.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Azure Firewall vs. Palo Alto Networks NG Firewalls and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.