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Azure Bastion vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
24th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (6th), Microsoft Security Suite (19th)
eG Enterprise
Ranking in Network Monitoring Software
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (43rd)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.2%, up from 0.1% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."
"Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network."
"Azure Bastion is preferable because you just switch it on and off you go."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The connection to virtual machines is very useful."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"It gives good insight into inside of what's going on with Exchange."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Enormous capability to monitor Citrix environments."
"User session details"
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The GUI is nicer than all the other graphical interfaces out there."
 

Cons

"The solution breaks down sometimes."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."
"The protocol speed could be faster."
"Currently, Azure Bastion does not allow for direct data transfer between desktops. A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"You are charged for retrieving your own data."
"Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation."
"Needs to improve the networking monitor capabilities."
"Dashboards are difficult to create, and not so useful."
"Back-end configuration is not easy to implement."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"would like to see improvements in the alarm display console."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
 

Pricing and Cost Advice

"Azure Bastion's pricing is good."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"It does not save money for us."
"The tool is cheaply priced. I would say that the product is free to use."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It is not expensive."
"The product is very cheap."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
13%
Government
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The price is not necessarily cheaper, but it is acceptable. We are satisfied with the licensing on a yearly basis.
What needs improvement with Azure Bastion?
Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
 

Overview

 

Sample Customers

Information Not Available
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Azure Bastion vs. eG Enterprise and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.