Azure Bastion vs TeamViewer Remote Management comparison

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Executive Summary

We performed a comparison between Azure Bastion and TeamViewer Remote Management based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Azure Bastion vs. TeamViewer Remote Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion.""The product's setup is easy.""The ability to operate the product with scripting is excellent.""Azure Bastion makes it easy to provide quick virtual machine access to our customers.""It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required.""The interface is available in the edit portal.""The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team.""The connection to virtual machines is very useful."

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"The user interface is fine.""The fact that it's user-friendly and it has a chat option. These are my two favorite features.""It's considered a trusted application.""The product is very stable.""I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them.""The most recent enhancements are quite remarkable.""Transferring files and viewing data work well with TeamViewer Remote Management.""It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."

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Cons
"The protocol speed could be faster.""We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage.""You are charged for retrieving your own data.""While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process.""When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited.""The solution breaks down sometimes.""There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."

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"It could be more secure.""I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging.""The price for the license could be improved, as well as the setup could be easier.""When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy.""Integration with other tools would be great.""The solution is a bit expensive. It could be cheaper.""The security of the solution could be more secure.""I'm not sure if the security is ideal. They could work to improve it."

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Pricing and Cost Advice
  • "The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
  • "Azure Bastion's pricing is good."
  • "It does not save money for us."
  • More Azure Bastion Pricing and Cost Advice →

  • "Its price is a little high as compared to other solutions."
  • "Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
  • "We are now using the free version, but probably next year we are going to follow up with the paid version."
  • "We pay for a yearly license."
  • "Addition services could be lower priced."
  • "It is a licensed product."
  • "My company uses the free version of TeamViewer Remote Management."
  • "We pay a yearly licensing fee."
  • More TeamViewer Remote Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Azure Bastion makes it easy to provide quick virtual machine access to our customers.
    Top Answer:The product costs around $150 per month. It does not save money for us.
    Top Answer:We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage.
    Top Answer:The fact that it's user-friendly and it has a chat option. These are my two favorite features.
    Top Answer:Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
    Ranking
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    625
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    6
    Average Words per Review
    441
    Rating
    9.0
    Views
    1,352
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    639
    Reviews
    22
    Average Words per Review
    376
    Rating
    8.2
    Comparisons
    Learn More
    Overview

    Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.

    Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

    Sample Customers
    Information Not Available
    Carey Paul Honda
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company9%
    Government8%
    Energy/Utilities Company6%
    REVIEWERS
    Computer Software Company11%
    Financial Services Firm11%
    Comms Service Provider11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Media Company11%
    Financial Services Firm7%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business58%
    Midsize Enterprise15%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise24%
    Large Enterprise46%
    Buyer's Guide
    Azure Bastion vs. TeamViewer Remote Management
    March 2024
    Find out what your peers are saying about Azure Bastion vs. TeamViewer Remote Management and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. Azure Bastion is rated 8.8, while TeamViewer Remote Management is rated 8.4. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". Azure Bastion is most compared with Azure Firewall, Azure Front Door, Microsoft Sentinel, Microsoft Defender for Cloud Apps and Microsoft Entra Verified ID, whereas TeamViewer Remote Management is most compared with NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA. See our Azure Bastion vs. TeamViewer Remote Management report.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.