AWS Trusted Advisor and ServiceNow IT Operations Management compete in the enterprise IT optimization and management category. ServiceNow IT Operations Management appears to have the upper hand due to its broader scope and extensive IT service management capabilities that integrate with various enterprise systems.
Features: AWS Trusted Advisor provides real-time insights, best practice recommendations, and focuses on cost optimization primarily for AWS infrastructure. ServiceNow IT Operations Management offers configuration management, orchestration, and operational intelligence, supporting diverse enterprise IT needs beyond cloud optimization.
Ease of Deployment and Customer Service: AWS Trusted Advisor integrates seamlessly with AWS, requiring minimal setup effort with strong customer support. ServiceNow IT Operations Management may involve a more complex deployment process due to its larger scope but offers comprehensive support for intricate IT landscapes through integration and customization.
Pricing and ROI: AWS Trusted Advisor cost is typically part of AWS subscriptions, offering favorable ROI for AWS-heavy organizations. ServiceNow IT Operations Management involves higher setup costs but offers significant ROI through its extensive features and integration across various systems, justifying its price for enterprises seeking expansive IT management capabilities.
| Product | Market Share (%) |
|---|---|
| ServiceNow IT Operations Management | 1.5% |
| AWS Trusted Advisor | 1.2% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 27 |
AWS Trusted Advisor is your customized cloud expert! It helps you to observe best practices for the use of AWS by inspecting your AWS environment with an eye toward saving money, improving system performance and reliability, and closing security gaps.
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
