Service and Support
Customer support for AWS Trusted Advisor receives positive feedback, with many expressing satisfaction with the technical assistance provided. The service is often praised for focusing on helping clients effectively, though some note the additional cost of premium support. Several users find the technical assistance excellent, offering high ratings. Others mention improvements in support features, like user-friendly pop-ups, although some believe the interface still needs enhancement. A few users haven't needed to contact customer service, viewing it as a positive sign.
Deployment
AWS Trusted Advisor's initial setup is simple and quick, requiring only AWS account access. The service is built into AWS, needing no installation. Users enable it by searching for Trusted Advisor, tapping manage, and enabling it in management and governance. Setup at the organization level involves the AWS Organizations console for permission settings. Non-technical users also find setup manageable, complete within hours. Automatic enabling makes it efficient with no deployment strategy needed.
Scalability
AWS Trusted Advisor provides excellent scalability, designed for businesses of all sizes. It accommodates growing infrastructures by offering automated checks and recommendations, essential for optimizing AWS services. While ideal for enterprises needing compliance, it primarily supports AWS environments and is best utilized by security teams. Cost considerations exist as it scales automatically, potentially increasing expenses, especially in unnecessary scans of non-critical environments. This adaptability makes it a valuable asset for diverse organizational needs.
Stability
AWS Trusted Advisor demonstrates strong stability, operating smoothly without bugs or glitches. Users consistently report no crashes or freezes, receiving reliable insights for enhancing AWS environments. It is dependable, rarely experiencing downtime. Managed by AWS, it maintains uptime even during scaling. While occasional issues may occur, its robustness is widely acknowledged. Trusted Advisor functions efficiently during off-peak hours, ensuring production systems remain unaffected, sustaining high-reliability ratings among users.
