We compared Auvik and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Zabbix is a free, open-source solution, but users can purchase support services and additional features.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. Users say that Zabbix provides a cost-effective solution.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. Some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise.
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Auvik is ranked 3rd in Cloud Monitoring Software with 93 reviews while Zabbix is ranked 1st in Cloud Monitoring Software with 35 reviews. Auvik is rated 8.8, while Zabbix is rated 8.6. The top reviewer of Auvik writes "Great support experience, absolutely worth the money, and very helpful for quick discovery and troubleshooting". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". Auvik is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, Liongard and Fortinet FortiManager, whereas Zabbix is most compared with Checkmk, Nagios XI, Centreon, Splunk Enterprise Security and Nagios Core. See our Auvik vs. Zabbix report.
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