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Auvik Network Management (ANM) vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik Network Management enhances efficiency and ROI by automating processes, reducing resolution time, and saving costs.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
 

Customer Service

Sentiment score
7.9
Auvik Network Management support is responsive and knowledgeable but occasionally slower, with suggestions for proactive engagement and extended hours.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management is praised for its scalability, accommodating various network sizes and environments with high user satisfaction.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management offers reliable performance and uptime, with efficient communication and transparency during maintenance, ensuring user satisfaction.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
 

Room For Improvement

Auvik Network Management needs enhancements in reporting, alerts, network mapping, and user interface for improved customization and usability.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
 

Setup Cost

Auvik Network Management provides per-device billing, offering scalable pricing and value through free monitoring for non-billable devices.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing was a little bit higher.
I would categorize its pricing as good.
 

Valuable Features

Auvik Network Management offers comprehensive visibility, real-time monitoring, easy integration, and user-friendly features for efficient network management.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
Additionally, it is free software.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
190
Ranking in other categories
Network Monitoring Software (2nd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
Spiceworks
Ranking in IT Infrastructure Monitoring
44th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.7%, down from 0.7% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
10%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
11%
University
10%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Overview

 

Sample Customers

Information Not Available
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Auvik Network Management (ANM) vs. Spiceworks and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.