Spiceworks and Auvik Network Management compete in the IT management software category. Auvik seems to have the upper hand due to its comprehensive network visualization and monitoring tools.
Features: Spiceworks is a free platform ideal for SMBs, offering inventory and help desk services. Auvik Network Management provides network topology, device management, and real-time alerts, suitable for proactive IT management.
Room for Improvement: Spiceworks needs improvements in scalability, advanced reporting, and user interface customization. Auvik could enhance interface intuitiveness, reporting capabilities, and complex network topology handling.
Ease of Deployment and Customer Service: Spiceworks requires an on-premises installation, which can be cumbersome for cloud solutions, with community-driven support. Auvik offers flexible deployment options and strong customer support with trained staff.
Pricing and ROI: Spiceworks offers a free solution but may have hidden costs. Auvik charges per network device with transparent costs and significant ROI for larger networks, justifying its expense for enterprise needs.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing was a little bit higher.
I would categorize its pricing as good.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
Additionally, it is free software.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
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