

Moogsoft and Auvik Network Management are competitors in the network management space, with Moogsoft excelling in AI-driven incident management and Auvik focusing on comprehensive network visibility and performance monitoring. Moogsoft's strengths in AI provide an edge in environments requiring rapid incident response, while Auvik is favored for straightforward network mapping and diagnostics.
Features: Moogsoft offers AI-based incident detection, noise reduction, and seamless integration with various tools, ensuring optimal incident management. Auvik provides real-time network mapping, automated performance data collection, and intuitive remote access tools, streamlining network oversight.
Room for Improvement: Moogsoft could benefit from enhancing its initial integration process, simplifying its user interface, and increasing the frequency of updates. Auvik might improve by refining its alert configuration process, expanding device compatibility, and enhancing network discovery algorithms to support more effective asset management.
Ease of Deployment and Customer Service: Moogsoft requires complex integration into existing IT structures, though supported by responsive customer service. Auvik facilitates seamless deployment with automatic network scanning and provides attentive support, ensuring rapid operational readiness.
Pricing and ROI: Moogsoft employs a tiered subscription model focused on reducing long-term incident-related costs through efficient management strategies. Auvik offers competitive pricing, balancing cost with the provision of extensive network insights, which delivers a high perceived ROI and immediate cost-effectiveness, appealing to budget-conscious organizations.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
| Product | Market Share (%) |
|---|---|
| Auvik Network Management (ANM) | 1.1% |
| Moogsoft | 0.7% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 141 |
| Midsize Enterprise | 32 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Auvik Network Management provides comprehensive network monitoring with competitive pricing, offering advanced features and free management of non-critical devices.
Auvik Network Management is known for its intuitive interface and real-time network visibility. Users benefit from features like automated network discovery, mapping, alerting, and TrafficInsights for cost-effective bandwidth monitoring. Its integration with ConnectWise and ticketing systems enhances device inventory updates, SNMP monitoring, and network troubleshooting. However, improvements are needed in reporting, integration capabilities, network map accuracy, customization, and alert configuration. Users suggest expanding device support and improving navigation and monitoring features.
What are Auvik's most important features?Auvik Network Management is widely used by managed service providers and enterprises for network monitoring across industries. It enables efficient management of firewalls, switches, routers, and ensures connectivity over multiple locations. This solution aids in identifying issues, automating backups, and facilitating remote access, offering critical insights on network traffic and device performance. Companies leverage its features to enhance network management and performance.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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