We performed a comparison between Automox and Kaspersky Endpoint Detection and Response Optimum based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's super easy to use and we haven't found anything easier."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"It's easy to deploy agents to endpoints."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"One of the most valuable features of Kaspersky Endpoint Detection and Response Optimum is its cloud console allows users to remotely isolate a single computer from a network in the event of an attack, enabling them to perform root cause analysis without disrupting the entire network. This is particularly useful for organizations that may not have expert resources for endpoint detection and response."
"Kaspersky Endpoint Detection and Response Optimum have met our requirements."
"The solution is easy to use."
"Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time."
"The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"Support has been helpful."
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"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution should address emerging threats like SQL injection."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"The stability has come a long way from what it was like when it started and now it's really good."
"They need to improve the automation features."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
"Security features could be improved."
"An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution."
"The initial setup is a bit difficult."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
"Support is an area for improvement. It should have faster response times."
"They should provide more notifications for incidents and more clarification or information about malicious activity."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
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Automox is ranked 55th in Endpoint Protection Platform (EPP) with 10 reviews while Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews. Automox is rated 8.8, while Kaspersky Endpoint Detection and Response Optimum is rated 8.2. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, NinjaOne and Tanium, whereas Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, Trend Micro ServerProtect, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Automox vs. Kaspersky Endpoint Detection and Response Optimum report.
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