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Automox vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Automox delivers significant ROI by streamlining operations, reducing costs, improving compliance, and enhancing efficiency through automated patch management.
Sentiment score
3.0
Kaspersky offers effective, cost-worthy security with a 30% return, valued for protection against data loss and phishing.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Senior IT Manager at HETCO
 

Customer Service

Sentiment score
1.0
Automox's technical support is praised for quick, expert issue resolution and superior, attentive service compared to larger companies.
Sentiment score
5.3
Kaspersky support is generally good with knowledgeable staff, but some users report delays and occasional imprecise answers.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
Compared to other solution providers, the responses are not very clear when we need support.
Consultant at a tech services company with 11-50 employees
For technical support, Kaspersky provides two kinds: purchased support for real-time assistance and normal support during working hours.
CEO at Haniya Technologies
We usually solve issues ourselves due to our experience, as paid support is not used.
Network Engineer at Berhan Bank
 

Scalability Issues

Sentiment score
1.0
Automox offers effective scalability for managing thousands of devices, though some experience console load time issues.
Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is scalable, supporting thousands of endpoints, though some integrations may be needed.
Kaspersky Endpoint Detection and Response Optimum can expand from Endpoint Detection and Response to Extended Detection and Response and then threat intelligence solutions.
CEO at Haniya Technologies
The technical deployment is easy, but when we have a large number of computers, it becomes slow.
Consultant at a tech services company with 11-50 employees
It is very easy for me to scale.
Senior IT Executer at Mylerz Co.
 

Stability Issues

Sentiment score
1.0
Automox is stable and reliable, with improved uptime and proactive incident response, ensuring minimal downtime and consistent system health.
Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is highly stable, scoring high in reliability with minor agent disconnection issues.
The solution is highly stable, scoring more than nine in terms of protection.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Kaspersky Endpoint Detection and Response Optimum is stable.
Network Engineer at Berhan Bank
I would rate stability for Kaspersky Endpoint Detection and Response Optimum as nine; it is pretty stable, a very good, stable product.
CEO at Haniya Technologies
 

Room For Improvement

Automox users desire improved multi-organization management with profile sync, detailed reporting, enhanced automation, and reduced bandwidth for updates.
Kaspersky EDR Optimum requires better firewall integration, UI improvements, simplified setup, enhanced support, and unified tool management.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
Consultant at a tech services company with 11-50 employees
In general, the main area for improvement is UI.
Founder, Director at Tres Infosol Pvt. Ltd.
Kaspersky is much better than Trend Micro when it comes to mobile security solutions.
CEO at Haniya Technologies
 

Setup Cost

Automox offers competitive, cost-effective pricing with a $2 per-endpoint fee and a free trial for evaluation.
Kaspersky EDR Optimum is cost-effective, subscription-based, and offers good value, appealing to budget-conscious companies.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Senior IT Executer at Mylerz Co.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
Senior IT Manager at HETCO
The value from Kaspersky is very good, especially since we recently got a special deal.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
 

Valuable Features

Automox is a cloud-based platform offering cross-platform patching, task automation, intuitive interface, and scalable remote management.
Kaspersky EDR Optimum provides real-time threat response, user-friendly interface, robust security features, and seamless integration for enterprise protection.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
Senior IT Manager at HETCO
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Automox
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
9.0
Reviews Sentiment
2.4
Number of Reviews
11
Ranking in other categories
Vulnerability Management (33rd), Enterprise Mobility Management (EMM) (12th), Patch Management (12th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.2%, down from 0.3% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response Optimum0.9%
Automox0.2%
Other98.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

RA
Network & Security Administrator at a legal firm with 51-200 employees
Provides real-time application updates with exceptional support
Some of the better features with Automox include its nice GUI, which looks intuitive, and it doesn't have a huge learning curve. Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise6
 

Questions from the Community

What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to update the applications on an endpoint. We haven't used Automox's reporting capabili...
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
The reporting system is good, but it can be quite tricky for customers to get the reports. Unfortunately, Kaspersky UI is something they need to work upon. It's not as simplistic or user-friendly a...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
The main use case is attractive for customers because the endpoint detection and response system helps with patch management and remote software. It has many ITSM feature sets, which has been an at...
 

Overview

Find out what your peers are saying about Automox vs. Kaspersky Endpoint Detection and Response Optimum and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.