May 25, 2022
Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.
Automation Anywhere and IBM Business Automation Workflow are leading contenders in the automation space. Automation Anywhere excels with its intuitive interface, allowing low-code development that makes it user-friendly for diverse stakeholders. However, IBM Business Automation Workflow offers more robust process mapping and analytical capabilities, making it more adaptable to complex automation requirements.
Features: Automation Anywhere offers an intuitive interface, advanced analytics, built-in AI capabilities, and excellent integration with third-party applications, making it accessible and efficient for diverse users. IBM Business Automation Workflow shines with detailed process mapping, robust content management, and comprehensive tools for creating customizable workflows.
Room for Improvement: Automation Anywhere could benefit from enhanced modular code management, more sophisticated error handling, and improved documentation for complex use cases. IBM Business Automation Workflow could enhance speed of setup, offer more out-of-the-box functionalities, and improve user interface customization options.
Ease of Deployment and Customer Service: IBM Business Automation Workflow requires thoughtful integration but benefits from a strong support network. In contrast, Automation Anywhere provides faster deployment processes with cloud-native capabilities, offering efficient customer service and straightforward troubleshooting.
Pricing and ROI: Automation Anywhere delivers a flexible pricing model promoting rapid ROI through smaller deployments and cloud operations. IBM Business Automation Workflow demands a higher upfront investment, presenting expansive capabilities that promise a greater long-term ROI for enterprises seeking intricate process insights and bespoke workflow configurations.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
If the solution is readily available to IBM support team, they provide it instantly.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Outside of these maintenance periods, the environment is quite stable.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Code management lacks merging capabilities.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
The system is fully customizable, very resilient, and fault-tolerant.
It assisted in making users concentrate on the process flow rather than just features.
It offers robust workflow features and, despite being a low-code tool, provides extensive customization options.
| Product | Market Share (%) |
|---|---|
| Automation Anywhere | 0.4% |
| IBM Business Automation Workflow | 1.7% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 145 |
| Midsize Enterprise | 80 |
| Large Enterprise | 519 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
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