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Atlassian Confluence vs OpenText Content Suite Platform comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area.""The solution offers a lot of freedom when drafting directly online.""The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start.""The best feature is document management.""The solution is very intuitive and provides excellent content management.""What I like the most is the Wiki software that comes with Atlassian Confluence.""The initial setup is very easy.""It's easy to use and you can create all types of pages."

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"It's a very good solution.""Most of our customers are very fond of the upgraded smart user interface."

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Cons
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize.""It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better.""This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there.""Atlassian needs to provide the source editor or a built-in plugin.""Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive.""I would like to see integration with Slack.""Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool.""Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."

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"Pricing could be improved and the stability or the performance needs improvement, which is very important.""The architecture needs improvement, as it's complex."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Both Open Text ECM and IBM File share are expensive."
  • More OpenText Content Suite Platform Pricing and Cost Advice →

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    610,336 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Confluence is easy to use and integrate with other solutions, including social media platforms.
    Top Answer:They provide both subscription models, but I don't manage the licensing for our company, so I don't know what it costs.
    Top Answer:Managing user permissions and credentials could be easier.
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    8,222
    Comparisons
    6,394
    Reviews
    23
    Average Words per Review
    510
    Rating
    8.0
    Views
    6,494
    Comparisons
    4,843
    Reviews
    1
    Average Words per Review
    493
    Rating
    9.0
    Comparisons
    Also Known As
    Confluence
    Livelink ECM, OpenText ECM, OpenText Content Suite
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

    Offer
    Learn more about Atlassian Confluence
    Learn more about OpenText Content Suite Platform
    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company15%
    Cloud Provider9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider14%
    Financial Services Firm11%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider15%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise25%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise68%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise17%
    Large Enterprise66%
    Buyer's Guide
    Atlassian Confluence vs. SharePoint
    July 2022
    Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 23 reviews while OpenText Content Suite Platform is ranked 3rd in Enterprise Content Management with 2 reviews. Atlassian Confluence is rated 8.0, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Atlassian Confluence is most compared with Microsoft Teams, SharePoint, Office 365 and Zendesk Guide, whereas OpenText Content Suite Platform is most compared with OpenText Documentum, IBM FileNet, SharePoint, Hyland OnBase and Adobe Experience Manager.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.