"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The solution offers a lot of freedom when drafting directly online."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"The best feature is document management."
"The solution is very intuitive and provides excellent content management."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"The initial setup is very easy."
"It's easy to use and you can create all types of pages."
"It's a very good solution."
"Most of our customers are very fond of the upgraded smart user interface."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"Atlassian needs to provide the source editor or a built-in plugin."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"I would like to see integration with Slack."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The architecture needs improvement, as it's complex."
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Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 23 reviews while OpenText Content Suite Platform is ranked 3rd in Enterprise Content Management with 2 reviews. Atlassian Confluence is rated 8.0, while OpenText Content Suite Platform is rated 9.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Content Suite Platform writes "Scalable, verifies complex solutions, and the support we receive is good". Atlassian Confluence is most compared with Microsoft Teams, SharePoint, Office 365 and Zendesk Guide, whereas OpenText Content Suite Platform is most compared with OpenText Documentum, IBM FileNet, SharePoint, Hyland OnBase and Adobe Experience Manager.
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