

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
The Atlassian technical support team is reachable through different platforms.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
In my experience, Jira is stable, with around 99% uptime.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Focus more on improving API integration and automation tools, not just the design.
It would be appreciated to have more reporting capabilities in Jira, such as easily exporting capabilities to show how tasks are in progress and how the team is performing well or poorly.
To improve Jira, maybe some AI features could be added.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Money is a factor because Atlassian Confluence is not free.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
This tool provides a single repository for interacting with the entire team.
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 13.6% |
| SharePoint | 26.7% |
| Liferay Digital Experience Platform | 17.8% |
| Other | 41.900000000000006% |
| Product | Market Share (%) |
|---|---|
| Jira | 13.3% |
| Microsoft Azure DevOps | 10.3% |
| Codebeamer | 7.7% |
| Other | 68.7% |


| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 105 |
| Midsize Enterprise | 56 |
| Large Enterprise | 150 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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