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Asana vs Jira Align comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations use Asana to save time, enhance productivity, and improve project management, despite varied ROI metrics and pricing concerns.
Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
Construction Superintendent at Sila Nanotechnologies Inc.
The efficiency of building the whole project has increased through team management using Asana.
Senior Data Scientist at EvolVision Technologies
However, due to its pricing, I need to be careful about adding each user and feature.
Head of Content Marketing at scion social
 

Customer Service

Sentiment score
6.5
Asana's customer support is mixed; response time is slow, but some users rate the support positively and resources varied.
Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
The technical support is of high quality.
Head of Content Marketing at scion social
The chatbot of Asana also provides perfect responses.
Senior Data Scientist at EvolVision Technologies
No complaints have been heard about customer support for Asana.
Construction Superintendent at Sila Nanotechnologies Inc.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
 

Scalability Issues

Sentiment score
7.1
Asana is scalable, integrating with platforms and managing tasks efficiently, though challenges exist with multi-user setup and cost.
Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Asana's scalability is strong because it works with tools like Microsoft Teams, Slack, Google Workspace, Outlook, Jira, Salesforce, and Power BI.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Construction Superintendent at Sila Nanotechnologies Inc.
Multiple teams and multiple team members can collaborate with each other.
Senior Data Scientist at EvolVision Technologies
 

Stability Issues

Sentiment score
8.1
Asana is praised for its stability and reliability with high ratings, despite occasional external downtime like AWS outages.
Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
I have not experienced any stability problems with Asana.
Senior Data Scientist at a tech vendor with 10,001+ employees
Asana is quite stable; it is a tool I can trust.
Head of Content Marketing at scion social
 

Room For Improvement

Asana users want better scalability, notifications, mobile usability, integration, intuitive interface, workflow automation, and enhanced project management features.
Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
Head of Content Marketing at scion social
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
NOC Manager at a comms service provider with 51-200 employees
Asana can be improved by adding a voice-based assistant for ticket generation.
Senior Data Scientist at EvolVision Technologies
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Setup Cost

Enterprise buyers appreciate Asana's flexible pricing and features, despite mixed opinions on cost and limited integrations.
Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Head of Content Marketing at scion social
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Valuable Features

Asana excels in task management with customizable dashboards, enhancing productivity through automation, real-time updates, and collaboration features.
Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
Construction Superintendent at Sila Nanotechnologies Inc.
The feature that has made the biggest difference for my team is the cross-functional coordination because it allows communication between the internal team as well as the external teams that are involved in the projects.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Head of Content Marketing at scion social
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
 

Categories and Ranking

Asana
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Project Management Software (4th), AI Sales & Marketing (5th)
Jira Align
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Application Lifecycle Management (ALM) Suites (7th), Enterprise Agile Planning Tools (4th), Value Stream Management Software (1st)
 

Mindshare comparison

Asana and Jira Align aren’t in the same category and serve different purposes. Asana is designed for Project Management Software and holds a mindshare of 3.1%, down 6.3% compared to last year.
Jira Align, on the other hand, focuses on Enterprise Agile Planning Tools, holds 4.4% mindshare, down 5.0% since last year.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Asana3.1%
monday.com4.2%
Jira3.8%
Other88.9%
Project Management Software
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Jira Align4.4%
Microsoft Azure DevOps37.4%
GitLab31.5%
Other26.700000000000003%
Enterprise Agile Planning Tools
 

Featured Reviews

Patrick Conley - PeerSpot reviewer
Construction Superintendent at Sila Nanotechnologies Inc.
Central hub has unified cross‑department tasks and provides clear ownership and communication
The best features Asana offers, once you become familiar with the system, include clarity in view and tracking of questions. For instance, if information is requested from legal and they respond, a record is maintained to track all comments and keep everyone updated. Having that clear view and record of communication helps the team day to day by allowing management and staff to see current statuses and responsibilities. It clarifies whose responsibility it is and identifies any hold-ups with legal or engineering tasks, which keeps the organization organized. Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available. It functions as a clearinghouse for all information. Collaboration has greatly improved with Asana. There is no longer a need to chase down accounting or engineering for project updates because information can be checked through comments. File attachment and messaging capabilities between different groups within Asana are helpful. Email notifications are received for updates relevant to tasks, combining Asana alerts with email for easy visibility. The interface and notifications in Asana are appreciated because it integrates with email. Updates can be received even when not logged in, which keeps you informed. Initially, it takes some time to understand the various details, but after extensive use, it feels second nature. Overall, satisfaction with Asana is high.
reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or adding more users.
What needs improvement with Asana?
Asana can be improved by continuing to stay current and evolve with technology as technology evolves.
What is your primary use case for Asana?
My main use case for Asana is project tracking. Whenever we are assigned new projects, we enter the project information in Asana, which lists the different team members on the project team. We can ...
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Comparisons

 

Also Known As

No data available
AgileCraft
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: March 2026.
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