2021-01-16T00:29:44Z

What needs improvement with Jira Align?

Please share with the community what you think needs improvement with Jira Align.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
  • 0
  • 35
18
PeerSpot user
18 Answers
Sravan G - PeerSpot reviewer
Senior Project Manager at Resolve Technology, Inc.
Reseller
Top 10
2023-08-23T08:37:42Z
Aug 23, 2023

Jira Align should reduce the many information fields we need to provide while closing defects. Jira Align should improve the ease of use for developers.

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Kaleefa  R - PeerSpot reviewer
Business and Functional Specialist at Danske IT and Support Services India Pvt Ltd
Real User
Top 20
2023-07-17T09:06:34Z
Jul 17, 2023

An area of room for improvement is related to Jira Align's simplicity. Someone who is new to Jira or doesn't have many years of working experience in Jira Align gets easily lost because everything looks the same in the product. The navigational and other workflow features in Jira Align aim to provide ease of use that sometimes creates difficulty for a newcomer or someone new to Jira to get to know where they are once they are in the system. In Jira Align, the navigational feature or the ability to cross over to each screen should be made more precise, and then it would be much more helpful for someone new to Jira.

JS
Senior Lead Agile Coach at a educational organization with 1,001-5,000 employees
Real User
2023-05-31T15:07:00Z
May 31, 2023

The tool's corporate pricing is expensive. Continuous planning is non-supported. Only the quarterly "PI Planning" model is available for many of the most useful road mapping features. Dependency management is like throwing work over a wall from one team to another and does not help with engineering-level orchestration of work in delivery.

RS
Director of Product at Indian Institute of Management Bangalore
Real User
Top 20
2023-04-25T05:36:00Z
Apr 25, 2023

The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible.

Amit Vaidya - PeerSpot reviewer
Global SAP Program Manager (Testing)/Release assurance manager at Schlumberger
Real User
Top 10
2023-03-30T10:46:00Z
Mar 30, 2023

My company is in the process of moving out from Jira Align. We are planning to transition to another tool called Planisware. Though there are no issues with Jira Align, Planisware offers its users a complete package in terms of portfolio management. Jira Align fails to provide its users with a complete package in terms of portfolio management. In short, Planisware offers many different facilities making it a more comprehensive tool. In a company, we can use Planisware for resource management, especially at a portfolio level. Though it is expensive in terms of licensing, our company has decided to move to Planisware.

SY
Sr Consultant at Capgemini
Real User
Top 10Leaderboard
2023-01-10T13:54:38Z
Jan 10, 2023

We have experienced errors with the internal server that occurs frequently.

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Tonia Spight-Sokoya - PeerSpot reviewer
Program Support for Third Party External SPM Lead Business Execution Consultant/PMP PM at Wells Fargo
Consultant
Top 10
2022-09-22T22:36:53Z
Sep 22, 2022

I am really focused on identity access management and getting access to the vendors. Right now, I'm setting up vendor access through Azure. You can do that or with the IAM. Sometimes we have to create several different types of access because we have vaulted databases. We have the Unix databases, I have MySQL, and we have Mongo, where I get access to those user classes or to the databases in the host group. Those are all different access scenario forms that I submit after I do the configuration in the form with the security team. I need clarity on the IAM. I'm not clear on PAM eighter. Is there a form that they have to submit to get access to the internal cyber-risk teams to get their access for people to be able to use the tool on the Confluence side? Do they have to send some kind of form to the operation's security or enterprise security? To be able to get the access for privileged access, do they need to be working on projects that have vaulted databases? I still need to figure out how that works. Other companies that are competitors of Jira and Confluence, are able to create their active directories for the vendors that don't come in internally. They only do access through the cloud and through third-party, two-factor identification. That's something I was wondering if that was already implemented in the packages, the package for Confluence. It would be nice to have that right in the solution.

Eliane Arruda - PeerSpot reviewer
IT Communications and Sustainability Manager at CNH Industrial
Real User
Top 20
2022-08-24T17:08:26Z
Aug 24, 2022

Jira Align's setup process could be more straightforward, and they could make training and educational documentation more accessible. In the next release, I would like to see an improvement to the navigation system.

RaymondMasocol - PeerSpot reviewer
VP of Infrastructure at Credit One Bank
Real User
Top 10
2022-06-27T21:58:00Z
Jun 27, 2022

Maybe some of the terms and the connectivity could be improved. Jira Align in Jira, they share common fields in order to be aligned. These could be improved. Sometimes alignments are missing or they just disappear and we have to reestablish them.

AS
Principal System Analyst at Fidelity investments
Real User
Top 20
2022-06-07T19:05:00Z
Jun 7, 2022

There are fewer customization options in Jira Align due to how it was designed. For example, in Jira, you can combine stories and you can create an epic. However, in Jira Align, they combine the stories and call them features you can combine features and call them capabilities. You can combine capabilities and call it epic. It's structured differently from Jira. You just cannot buy Jira Align and just started using it. You can, however, the most beneficial thing comes when you start using Jira, and then integrate it with Jira Align, and bring in all the work done together as the actual work is done in Jira, and Jira Align is just a representation of that work. It's the naming convention that everyone is struggling with. Jira is more widely used and has a bigger customer base. They shouldn't change the terminology if people need to use Jira in order to get the most out of Align and then have the two different naming designs. It's very confusing. The UI needs work. We are part of the pilot team who are testing the new UI. Jira Align is trying to change the UI so that it is just like Jira. We didn't like it as the UI makes the functionality kind of change. If you have never used Jira Align and you are a brand new customer who used Jira, the sales pitch would go better. There are lots and lots of reports and it's very hard to understand exactly how we can use all of them. It's quite dense. They need more documentation.

Kees Beets - PeerSpot reviewer
WW Supply Chain - Strategy and Development - Senior Manager at HP
Real User
Top 5Leaderboard
2022-04-27T08:20:39Z
Apr 27, 2022

The framework could be better.

Assyr Carvalho Junior Carvalho Junior - PeerSpot reviewer
Solutions Architect Leader at e-Core
Reseller
Top 5Leaderboard
2022-04-27T08:19:45Z
Apr 27, 2022

Jira Align can improve the visibility of executive teams.

AC
Solutions Architect Leader at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
2021-11-02T18:21:00Z
Nov 2, 2021

I have not had any issues with Jira Align.

SR
Chief Technology Officer at Ongil Private Limited
Real User
Top 5Leaderboard
2021-10-27T17:25:14Z
Oct 27, 2021

One aspect that could be improved is that a ticket is declared as completed only when it is in the last column of the Jira board, regardless of the state it's in so that completed tickets don't get picked up because it goes by column rather than status. It's an annoying feature of Jira which they could improve. They could also add additional reporting capabilities. If I want to look at a graph of the performance and progress of a particular developer, I can't do that. GitHub gives a lot of good statistics on developer activity, productivity, and I'm not getting it here. It would be a useful thing to have. Another feature I would love to have is an inline ticket creation from the board. Right now, I have to move to backlog, create ticket and then come back.

GK
Project Manager at a consultancy with 201-500 employees
Real User
2021-06-23T18:34:16Z
Jun 23, 2021

One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out.

KH
Systems Engineer at Ortho Clinical Diagnostics
Real User
2021-04-23T15:32:52Z
Apr 23, 2021

There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other.

GK
Project Manager at a consultancy with 201-500 employees
Real User
2021-03-31T14:22:00Z
Mar 31, 2021

The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.

AM
Software Engineer at a aerospace/defense firm with 10,001+ employees
Real User
2021-01-16T00:29:44Z
Jan 16, 2021

It integrates easily with the rest of the Atlassian suite, but I am pretty sure it doesn't integrate with other tools like Slack.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 23, 2023
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 12 answers
GK
Project Manager at a consultancy with 201-500 employees
Mar 31, 2021
The pricing wasn't something they exposed me to because the business development team handled it.
SR
Chief Technology Officer at Ongil Private Limited
Oct 27, 2021
The cost is $3 per user. So I'm paying $24 for eight users. We're just having an issue with the license flipping back to a free plan each week and I need to raise a ticket on that. Otherwise, it's seamless.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 23, 2023
Hi Everyone, What do you like most about Jira Align? Thanks for sharing your thoughts with the community!
2 out of 18 answers
AM
Software Engineer at a aerospace/defense firm with 10,001+ employees
Jan 16, 2021
We work on large applications, and previously, there was no way for us to track requirements in this way. We had to use Excel or Email. It is much easier now to track work. We have a team with a couple of people. Different people are working on different tickets, but some of them overlap. It is nice to have this kind of solution at your disposal where you can quickly go and see what people are working on.
GK
Project Manager at a consultancy with 201-500 employees
Mar 31, 2021
Jira Align helps us manage communication and tasks for a variety of teams without overlap.
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