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Jira Align vs Targetprocess comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Sentiment score
8.9
Targetprocess enhanced monitoring, planning, and collaboration while reducing costs and reliance on spreadsheets through improved transparency and data integration.
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Fleet Manager at UPS
Transparency has increased within and across our teams.
Project Manager at Target
We have seen a return on investment through faster planning and increased productivity in my organization, resulting in faster time to market.
Senior Software Engineer at AT&T
 

Customer Service

Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Sentiment score
9.1
Targetprocess customer support is mostly praised as responsive and effective, with high ratings and occasional proactive engagement noted.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
Targetprocess customer support is great and responsive.
Fleet Manager at UPS
The customer support for Targetprocess is very responsive and proactive.
Project Manager at Target
The customer support for Targetprocess is not very proactive twenty-four hours a day, seven days a week, but sometimes they are very active and helpful.
Senior Software Engineer at AT&T
 

Scalability Issues

Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Sentiment score
9.4
Targetprocess excels in scalability, efficiently handling growth, diverse projects, and large datasets while maintaining high performance and adaptability.
It is very scalable, handling my organization's needs in a perfect manner.
Project Manager at Target
It is very highly scalable because it can handle all my organization's growth easily.
Fleet Manager at UPS
 

Stability Issues

Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
Sentiment score
9.2
Targetprocess is stable and reliable, though the dashboard may experience lag with large data sets.
 

Room For Improvement

Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
Targetprocess needs better integration, user-friendliness, AI features, personalization, cost reduction, and performance improvements for large data dashboards.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
Fleet Manager at UPS
The cost is somewhat high, especially for small organizations working on a tight budget.
Senior Software Engineer at AT&T
It should allow users to navigate easily.
Project Manager at Target
 

Setup Cost

Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
Enterprise buyers generally find Targetprocess affordable, competitive, and easy to set up, though costs may rise with extensive use.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
The licensing cost is low and very straightforward.
Project Manager at Target
The licensing cost is very affordable.
Fleet Manager at UPS
the cost is not very effective, especially for small organizations working on a tight budget
Senior Software Engineer at AT&T
 

Valuable Features

Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
Targetprocess enhances work management with seamless Jira integration, customization, transparency, and cost efficiency via AWS financial integration.
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Senior Software Engineer at AT&T
The best features Targetprocess offers include web-based administrators of this application that allow me to do field level mapping in a significant way.
Project Manager at Target
I can share specific outcomes or metrics since using Targetprocess, such as reduced tool redundancy, improved cross-team transparency, reduced complexity, and smooth learning.
Fleet Manager at UPS
 

Categories and Ranking

Jira Align
Ranking in Enterprise Agile Planning Tools
6th
Ranking in Value Stream Management Software
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Application Lifecycle Management (ALM) Suites (15th)
Targetprocess
Ranking in Enterprise Agile Planning Tools
9th
Ranking in Value Stream Management Software
5th
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Agile Planning Tools category, the mindshare of Jira Align is 5.1%, down from 5.8% compared to the previous year. The mindshare of Targetprocess is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Jira Align5.1%
Targetprocess1.7%
Other93.2%
Enterprise Agile Planning Tools
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
Joseph  Washington - PeerSpot reviewer
Project Manager at Target
Visual workflow has improved planning and reporting and now supports data driven decisions
The best features Targetprocess offers include web-based administrators of this application that allow me to do field level mapping in a significant way. It lets us use graphical and custom reports to pinpoint certain trends and I am able to forecast performance. Additionally, program board management, risk stroke dependency management, creating graphs and dashboards, and project governance planning are also great features. Targetprocess has positively impacted my organization because the license cost is low, hence saving a lot of time and cost. Efficiency has been improved. I am able to save approximately three to four hours per project. Also, it has increased levels of cross-team transparency.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Healthcare Company
6%
Financial Services Firm
30%
Construction Company
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Jira Align?
When it comes to pricing, the last time we did pricing options, they were pretty comparable; it all depends on what sort of Microsoft licensing agreements the company has as to whether one is going...
What are the main differences between Jira Align and Azure DevOps?
Hi, Jira Align is primarily designed for enterprise-level strategic planning and portfolio management, while Azure DevOps is focused more on end-to-end software development, project tracking, and D...
What needs improvement with AgileCraft?
I think it is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile. To sum it up, the main room ...
What is your experience regarding pricing and costs for Targetprocess?
My experience with pricing, setup cost, and licensing has been very cost-effective. The licensing cost is low and very straightforward.
What needs improvement with Targetprocess?
Targetprocess can be improved by enhancing integration. Also, personalization capabilities at every user level should be improved. I would add that it should allow users to navigate easily.
What is your primary use case for Targetprocess?
Targetprocess is a powerful product that is frequently used by the whole organization. The powerful visualization of my workflow is a blessing because it allows me to have a perfect distraction-fre...
 

Also Known As

AgileCraft
No data available
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Vodafone, NHS, Infineon, Kone
Find out what your peers are saying about Jira Align vs. Targetprocess and other solutions. Updated: August 2026.
912,801 professionals have used our research since 2012.