ARIS Cloud vs Pega Platform comparison

Software AG and Pega are both solutions in the Business Process Management (BPM) category. Software AG is ranked #33 with an average rating of 7.0, while Pega is ranked #4 with an average rating of 8.2. Software AG holds a 1.1% mindshare in BPM, compared to Pega’s 3.9% mindshare. Additionally, 87% of Software AG users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

ARIS Cloud

Read 14 ARIS Cloud reviews

1,824 Views
876 Comparison Views

87% willing to recommend

Pega Platform

Read 85 Pega Platform reviews

9,171 Views
4,127 Comparison Views

91% willing to recommend

ARIS Cloud

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Pega and ARIS Cloud compete in the process management software category. Pega holds an advantage with its robust case management and integration capabilities.

Features: Pega Platform offers exceptional case management, varied integration options, and low-code development, which help in quick deployment and business agility. ARIS Cloud is known for its user-friendly design, especially in process modeling and team collaboration, providing an effective tool for seamless business process management.

Room for Improvement: Pega users suggest enhancements in low-code features and AI capabilities, particularly in robotic process automation and cost efficiency. The upgrade process is cited as time-consuming, with a complex licensing model. ARIS Cloud users seek better mapping capabilities and integration with external applications, with a focus on security improvements for cloud deployments.

Ease of Deployment and Customer Service: Pega offers flexible deployment across public, private, and hybrid clouds, suitable for large enterprises. Technical support is generally positive but occasionally slow on complex issues. ARIS Cloud supports similar deployment models, focusing on ease of use and accessibility, with effective technical support but slower response times during escalated cases.

Pricing and ROI: Pega is a premium-priced solution that justifies its cost through extensive functionality and strong ROI, driven by enhanced process automation and agility. In contrast, ARIS Cloud's competitive licensing model offers more features at similar prices to competitors, appealing to organizations with leaner budgets. Both platforms show strong ROI potential, with ARIS Cloud noted for cost-effective cloud deployment.

To learn more, read our detailed ARIS Cloud vs. Pega Platform Report (Updated: December 2025).

Buyer's Guide

ARIS Cloud vs. Pega Platform

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Cloud

Ranking in Business Process Management (BPM)

33rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Business Process Design (17th)

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (3rd)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of ARIS Cloud is 1.1%, up from 0.7% compared to the previous year. The mindshare of Pega Platform is 3.9%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	3.9%
ARIS Cloud	1.1%
Other	95.0%

Business Process Management (BPM)

Featured Reviews

Aimad BATAL

Administrator at a healthcare company with 51-200 employees

Collaboration integrates seamlessly with intuitive user interface for effective process management

ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively. The simplicity in drawing dashboards is also appreciated. Their collaboration features function similarly to social media platforms, allowing tagging and subject-specific discussions, all while being intuitive and user-friendly. ARIS Cloud is scalable, evidenced by its use in various organizations as a single source of truth, supported by the UMG database and an open e-learning platform.

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."

"ARIS Cloud is scalable."

"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."

"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."

"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."

"This solution has improved the way our organization does training."

"The most valuable feature is GUI; it is very intuitive and easy to use."

"The cloud version has the advantage that you can work on it from anywhere."

More ARIS Cloud pros

"It is a stable solution...It is a scalable solution."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

"It is a stable product."

"The most valuable features of the solution are case management, routing, and low-code environment."

"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."

"There are a lot of frameworks in the product. I use Pega PRPC the most."

"The case management is great."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

More Pega Platform pros

Cons

"The stability was poor due to frequent outages."

"There is room for improvement in the support."

"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."

"The support team of ARIS Cloud has certain shortcomings where improvements are required."

"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."

"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."

"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."

"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."

More ARIS Cloud cons

"On a scale of one to ten, I would rate their support as an eight. I say eight because they have global support, so sometimes it takes time."

"There is room for improvement in the user interface area."

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

"The UI part needs improvement."

"Pega should work on redefining their model and creating a demand for their skills."

"The solution's pricing model or licensing model could be a little better."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."

More Pega Platform cons

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."

"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"Pricing is good."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"Pega is expensive."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

25%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	15
Large Enterprise	69

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?

The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.

See all answers

What needs improvement with ARIS Cloud?

It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...

See all answers

What is your primary use case for ARIS Cloud?

I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS Cloud

Compared 11% of the time

IBM Blueworks Live vs ARIS Cloud

Compared 10% of the time

Salesforce Platform vs ARIS Cloud

Compared 8% of the time

Visio vs ARIS Cloud

Compared 7% of the time

iServer vs ARIS Cloud

Compared 7% of the time

More ARIS Cloud Competitors

ServiceNow vs Pega Platform

Compared 11% of the time

Camunda vs Pega Platform

Compared 11% of the time

Appian vs Pega Platform

Compared 7% of the time

FICO Blaze Advisor vs Pega Platform

Compared 4% of the time

IBM Operational Decision Manager vs Pega Platform

Compared 4% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

ARIS Cloud

January 2026

Download ARIS Cloud product report

Buyer's Guide

Pega Platform

January 2026

Download Pega Platform product report

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market

Easy to use

Covers business & IT architecture from all angles

Full flexibility and >100 diagram types

Customer-driven development based on best practices

Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

ARIS Cloud vs. Pega Platform

December 2025

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Find out what your peers are saying about ARIS Cloud vs. Pega Platform and other solutions. Updated: December 2025.

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