My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could not get it right immediately. However, Pega BPM comes with a detailed explanation. We resorted to it and after some reading, we tried again and set it up properly. Since then, we have not had any problems and have not had to resort to customer support, so I am unsure how they will respond. But if they are as reliable as their product, they will be of good use to you.
I have not encountered issues while using Pega BPM, but I have had questions since this tool is the first of its kind that I am using. When my colleagues with more IT knowledge than me could not assist me, I turned to the customer support of Pega. You have to make a ticket and they will respond to you within a certain time frame, likely depending on the complexity of your issue or question. The few times I have written to them, they have provided me with quick responses. Overall, I think, as with any product, you may encounter drawbacks or issues, depending on your line of work. But the company supplies you with good support which can help you in different situations.
Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.
Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product...
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could not get it right immediately. However, Pega BPM comes with a detailed explanation. We resorted to it and after some reading, we tried again and set it up properly. Since then, we have not had any problems and have not had to resort to customer support, so I am unsure how they will respond. But if they are as reliable as their product, they will be of good use to you.
I have not encountered issues while using Pega BPM, but I have had questions since this tool is the first of its kind that I am using. When my colleagues with more IT knowledge than me could not assist me, I turned to the customer support of Pega. You have to make a ticket and they will respond to you within a certain time frame, likely depending on the complexity of your issue or question. The few times I have written to them, they have provided me with quick responses. Overall, I think, as with any product, you may encounter drawbacks or issues, depending on your line of work. But the company supplies you with good support which can help you in different situations.