Try our new research platform with insights from 80,000+ expert users

ARIS Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (15th), Business Process Management (BPM) (22nd)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ARIS Cloud is designed for Business Process Design and holds a mindshare of 2.1%, up 1.9% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 2.5% mindshare, down 3.0% since last year.
Business Process Design
PaaS Clouds
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
The dynamic and flexible approach, akin to outsourcing, is beneficial for both small and large enterprises
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"It has proved that it also works in complex circumstances."
"This solution has improved the way our organization does training."
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"It's very easy to collaborate with. It's very user-friendly"
"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The most valuable features of Salesforce are its level of customization and integration."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"The most valuable features of Salesforce Platform are its analytics capabilities."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"One of the main features of the solution is it is flexible."
 

Cons

"I would like to see more support for architectural diagrams."
"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"The stability was poor, with frequent outages."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"Salesforce Platform may be on the expensive side. However, getting value for money depends on how it's used."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"Identification management systems integration should be easier."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"The reporting needs improvement and the dashboard could have more components added."
"An expensive solution requiring a lot of configuration."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
 

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"There is a student version of this solution that can be used for free."
"Salesforce is cheap."
"The solution is fairly priced."
"The product's additional features can be expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"It is expensive."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Energy/Utilities Company
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS Cloud?
The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool.
What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
ADP
Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design. Updated: April 2025.
849,686 professionals have used our research since 2012.