Manager Enterprise Architect - Consultant at PricewaterhouseCoopers
Oct 6, 2019
I began using ARIS five years ago. I started with version 7, then upgraded to version 9, and for the past six months, I have been using the cloud version. This solution helps me to address various needs in my daily work. The majority of the time it helps me answer questions about business architecture by designing business process activities. Also, it answers questions related to the functional level of our software architecture. I have been using a private-cloud deployment.
We've always gone for a higher level in price brackets, but actually I think if it really works and you can achieve a more uniform process and become a little bit more flexible, then I think the price is not really an issue. You need to prove that the return on investment is very high, and then the price isn't the deciding factor. It depends on who you talk to, accountants, for example, need to calculate the return. The pricing issue always comes up. If you can prove a good return on investment, then sometimes it's really so high that the price doesn't matter. At the end of the day, if it's a good tool, people will stick with it. There are several tools that you can use very easily at the beginning, and later on, you find out they're lacking here or there, and in the end, it doesn't work well because of the environment or requirements that may be too complex for the tool. You might then choose a different solution, but I think in ARIS's case, that is not the issue.