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ARIS Cloud pros and cons

Vendor: Software AG
4.0 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ARIS Cloud enhances organizational training methods.
With ARIS Cloud, users with industry experience find the platform unrestricted, enabling extensive functionalities like Archimaze and BPMN.
Aris Connect fosters collaboration through change requests, process navigation, and commentary, offering unique BPM opportunities.
Operating ARIS Cloud on the cloud is cost-efficient and simplifies operational complexities.
ARIS Cloud is scalable and facilitates easy query writing for information retrieval, benefiting risk managers through its user-friendly GRC features.

CONS

Support for architectural diagrams is lacking, contributing to challenges in mapping out complex structures.
ARIS Cloud has an extensive range of features, making it cumbersome to onboard new users quickly, especially at an enterprise level.
The trial version is too short, not providing sufficient time to learn and understand its full capabilities.
Integrating ARIS Cloud with external solutions like ServiceNow is not straightforward due to limited openness.
Initial setup is complex, and isolating this complexity can be challenging, impacting the solution's usability.
 

ARIS Cloud Pros review quotes

SeniorMa4f00 - PeerSpot reviewer
Senior Manager at a transportation company with 1,001-5,000 employees
May 16, 2019
This solution has improved the way our organization does training.
Directordd0f - PeerSpot reviewer
BPM consultant at Symbioworld
Jul 16, 2019
In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use.
it_user793557 - PeerSpot reviewer
Senior Manager Advisory Services at a consultancy with 11-50 employees
Jul 31, 2019
Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature.
Learn what your peers think about ARIS Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.
Libor Černý - PeerSpot reviewer
Process manager at a insurance company with 5,001-10,000 employees
Sep 29, 2019
The cloud version has the advantage that you can work on it from anywhere.
BC
Manager Enterprise Architect - Consultant at a financial services firm with 1,001-5,000 employees
Oct 10, 2019
In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily.
reviewer1222554 - PeerSpot reviewer
Owner at a consultancy with 11-50 employees
Feb 2, 2020
It has proved that it also works in complex circumstances.
reviewer1086249 - PeerSpot reviewer
SC Business Process Owner at a construction company with 10,001+ employees
Mar 9, 2020
It's very easy to collaborate with. It's very user-friendly
reviewer1718922 - PeerSpot reviewer
BPM & ARIS Methodology Owner at a manufacturing company with 10,001+ employees
Nov 18, 2021
From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure.
Robert Hill - PeerSpot reviewer
Director at MITS Institute (Pty) Ltd
Jun 7, 2023
The most valuable feature is GUI; it is very intuitive and easy to use.
reviewer1222554 - PeerSpot reviewer
Owner at a consultancy with 11-50 employees
Aug 25, 2023
In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit.
 

ARIS Cloud Cons review quotes

SeniorMa4f00 - PeerSpot reviewer
Senior Manager at a transportation company with 1,001-5,000 employees
May 16, 2019
I would like to see more support for architectural diagrams.
Directordd0f - PeerSpot reviewer
BPM consultant at Symbioworld
Jul 16, 2019
On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it.
it_user793557 - PeerSpot reviewer
Senior Manager Advisory Services at a consultancy with 11-50 employees
Jul 31, 2019
If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system.
Learn what your peers think about ARIS Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.
Libor Černý - PeerSpot reviewer
Process manager at a insurance company with 5,001-10,000 employees
Sep 29, 2019
The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year.
BC
Manager Enterprise Architect - Consultant at a financial services firm with 1,001-5,000 employees
Oct 10, 2019
It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow.
reviewer1222554 - PeerSpot reviewer
Owner at a consultancy with 11-50 employees
Feb 2, 2020
Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground.
reviewer1086249 - PeerSpot reviewer
SC Business Process Owner at a construction company with 10,001+ employees
Mar 9, 2020
The price is quite high. This is one weak point of the solution.
reviewer1718922 - PeerSpot reviewer
BPM & ARIS Methodology Owner at a manufacturing company with 10,001+ employees
Nov 18, 2021
ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful.
Robert Hill - PeerSpot reviewer
Director at MITS Institute (Pty) Ltd
Jun 7, 2023
There is room for improvement in the support.
reviewer1222554 - PeerSpot reviewer
Owner at a consultancy with 11-50 employees
Aug 25, 2023
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