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Pega Platform pros and cons

Vendor: Pega
4.1 out of 5
Badge Ranked 1
2,926 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Pega Platform offers fast prototyping and decreased time for operations like coding, showing significant productivity gains.
Case management and workflow capabilities are highly valuable and allow for efficient automation and integration.
Its architecture provides flexibility and adaptability, enabling easy configuration to meet specific requirements.
The level of integration with multiple applications is effective, making it a robust enterprise platform.
Its low-code environment and dynamic workflow adjustments facilitate easy modifications and improvements on the fly.

CONS

Pega Platform has complex implementation and requires experience, impacting accessibility for new users.
The need for business-specific functionality and lack of integration with non-relational databases are noted concerns.
Upgrades from one version to another of Pega Platform can be time-consuming and challenging for organizations.
There are performance scalability issues when increasing the number of users in Pega Platform that lack clear explanations and solutions.
Pega Platform has a high licensing cost, which is often considered expensive by users.
 

Pega Platform Pros review quotes

Shibankur Mishra - PeerSpot reviewer
Jan 27, 2023
What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference.
MK
Jul 22, 2020
The solution's case management is its most valuable aspect.
Shiv Kumar - PeerSpot reviewer
Nov 24, 2022
The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process.
Learn what your peers think about Pega Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Sidhartha Mohanty - PeerSpot reviewer
Oct 28, 2022
We find the product to be scalable.
reviewer1939728 - PeerSpot reviewer
Aug 15, 2022
They're pretty easy to create, and they're pretty easy to deploy.
Mallik-Kesavaraju - PeerSpot reviewer
Jun 21, 2024
Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast.
CP
Apr 16, 2024
Pega is the leader in business process management solutions
Finana445 - PeerSpot reviewer
Jun 2, 2019
Powerful, full-featured business process management with excellent support
reviewer1621662 - PeerSpot reviewer
Jun 23, 2022
The product helps you to build faster.
VB
Dec 22, 2021
The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.
 

Pega Platform Cons review quotes

Shibankur Mishra - PeerSpot reviewer
Jan 27, 2023
What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features.
MK
Jul 22, 2020
They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.
Shiv Kumar - PeerSpot reviewer
Nov 24, 2022
An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise.
Learn what your peers think about Pega Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
Sidhartha Mohanty - PeerSpot reviewer
Oct 28, 2022
Customers expect more out-of-the-box solutions.
reviewer1939728 - PeerSpot reviewer
Aug 15, 2022
I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much.
Mallik-Kesavaraju - PeerSpot reviewer
Jun 21, 2024
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve.
CP
Apr 16, 2024
The UI cannot be customized in the solution
Finana445 - PeerSpot reviewer
Jun 2, 2019
Lack of stronger cloud support is somewhat inconvenient for users and implementation.
reviewer1621662 - PeerSpot reviewer
Jun 23, 2022
The initial setup takes time.
VB
Dec 22, 2021
The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn.