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ARIS Cloud vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Design
15th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Management (BPM) (32nd)
iServer
Ranking in Business Process Design
16th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (8th)
 

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of ARIS Cloud is 2.3%, up from 1.9% compared to the previous year. The mindshare of iServer is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS Cloud2.3%
iServer1.9%
Other95.8%
Business Process Design
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
The dynamic and flexible approach, akin to outsourcing, is beneficial for both small and large enterprises
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has proved that it also works in complex circumstances."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"It's very easy to collaborate with. It's very user-friendly"
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"The cloud version has the advantage that you can work on it from anywhere."
"ARIS Cloud is scalable."
"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The initial setup is easy."
"We like the governance."
"I have to think less with this solution. It's simple."
"The product has a valuable customized model."
"This is a flexible tool compared to some other solutions."
"This flexibility is the most helpful part in the standard version."
"iServer has valuable features for workflow and document management."
 

Cons

"The price is quite high. This is one weak point of the solution."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"I would like to see more support for architectural diagrams."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"The stability was poor due to frequent outages."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There are other solutions out there that have a better user interface."
"I haven't used this solution long enough to know what areas could be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Cannot see which activities are control activities."
"The migration tool needs to be included in the main package, and not as a separate license."
 

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Financial Services Firm
21%
Government
12%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about ARIS Cloud?
The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool.
What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
 

Comparisons

 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about ARIS Cloud vs. iServer and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.