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Arcserve UDP vs Azure Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Azure Backup
Ranking in Backup and Recovery
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Azure Backup is 2.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup2.4%
Arcserve UDP1.1%
Other96.5%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Global deduplication is the best feature of this solution."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It allows us to back up all the servers and centrally manage them."
"The most valuable feature is the duplication."
"The ROI is very good because of the speed of the backup."
"I like the tool's speed."
"The most valuable feature of Arcserve UDP is live replication."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The product is very reliable and easy to use."
"With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly."
"We use the normal features for Azure Backup, specifically to make backups of the VMs."
"The scalability has been good."
"The solution helped us use R2 RBO to back up frequently."
"One of the most valuable features is security and connectivity to the data."
"The most valuable feature is the ease in which it backs up our data."
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
 

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The product is not user-friendly."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The technical support of the product is an area of concern where improvements are required."
"The support could be more knowledgeable and faster."
"The solution's reporting could be improved and should provide customized reports."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The solution can improve by allowing older versions to support the latest version of the OS."
"We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails."
"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."
"Azure Backup is limited to certain workloads. It would be helpful if Microsoft focused on enabling backups for Oracle and other unsupported databases."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."
"For companies frequently accessing data or not using Microsoft Azure, the solution may not be very helpful."
"Technical support can be slow to respond at times."
"Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities."
 

Pricing and Cost Advice

"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is priced well compared to other solutions."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The price of this product is high and it should be lower."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Azure Backup can be expensive if you are not vigilant about your storage steering."
"We do not have any additional costs for Azure Backup."
"Licensing fees are paid on a monthly basis."
"Price-wise, it's similar to AWS."
"The price is somewhat high and could be lower."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Non Profit
8%
Government
7%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise22
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Find out what your peers are saying about Arcserve UDP vs. Azure Backup and other solutions. Updated: September 2025.
872,019 professionals have used our research since 2012.