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Arcserve UDP vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.0
NetVault Plus users appreciate responsive support and knowledgeable staff but note occasional delays due to external dependencies.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
I would rate Quest support as eight.
Manager System Management at Şanstech
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
5.5
NetVault Plus is praised for scalability and integration, though infrastructure dependency poses challenges and prompts some to consider alternatives.
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
4.8
NetVault Plus receives mixed stability reviews, with reliable performance often noted but occasional issues following updates and resource constraints.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
NetVault Plus requires improved restore speed, user interface, compatibility, scheduling, security, database support, performance, and development interaction.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
Manager System Management at Şanstech
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
NetVault Plus pricing varies; it's seen as costly or affordable, offering flexible licensing and potential discounts for multiple purchases.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Quest NetVault Plus provides easy deployment, user-friendly interface, comprehensive database and backup management, reporting, malware scanning, and network control.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
The application supports scanning files for malware before backup operations.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
NetVault Plus
Ranking in Backup and Recovery
42nd
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
7.2
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.3%, down from 2.7% compared to the previous year. The mindshare of NetVault Plus is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Arcserve UDP2.3%
NetVault Plus1.5%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Government
7%
Comms Service Provider
6%
Performing Arts
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I don't know of any improvements needed because everything is okay; I have no problems. NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very usefu...
What is your primary use case for Quest NetVault?
My primary purpose for using NetVault Plus is file backup, only file backup. We don't need granular backup right now because the betting system operates only in Turkey, and government policy is ver...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Arcserve UDP vs. NetVault Plus and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.