

Arcserve UDP and NetVault Plus are competitive solutions in the backup and recovery software category. Based on user feedback, NetVault Plus seems to have an edge for its advanced features in larger environments.
Features: Arcserve UDP is favored for seamless physical and virtual environment support, global deduplication, and efficient data replication. It offers fast restore functions and cross-platform capability. NetVault Plus excels with broad database support, snapshot backups, and effective malware scanning, making it suitable for complex infrastructures.
Room for Improvement: Arcserve UDP could benefit from better cloud integration, enhanced RAM utilization, and improved support for Linux and other virtualization platforms. Users also desire more intuitive backup configurations and better customer support. NetVault Plus could improve backup speed, enhance deduplication, and offer better hardware compatibility.
Ease of Deployment and Customer Service: Both solutions are commonly deployed on-premises and occasionally in hybrid environments. Arcserve UDP's support varies by location but is generally average, while NetVault Plus earns praise for ease of deployment and comprehensive documentation. Users seek faster and more reliable technical support for both products.
Pricing and ROI: Arcserve UDP offers competitive pricing with specific licenses saving up to 20%, though some find it expensive. It provides good cost-effectiveness due to deduplication efficiencies. NetVault Plus is seen as affordable with flexible licensing, allowing tailored feature purchases, though some consider it slightly costly. Both are regarded as providing a good return on investment by saving time and resources in backup management.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
I would rate Quest support as eight.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Quest NetVault Plus is highly scalable, rated at an eight.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
The pricing is not expensive, rated around a four in terms of cost.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
The application supports scanning files for malware before backup operations.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 2.3% |
| NetVault Plus | 1.5% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.
NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.
What are the core features of NetVault Plus?In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.
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