Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and we need a storage account for these processes. I have no other additional features I would request in the next release of Azure Backup.
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Technical Specialist at Hexaware Technologies Limited
Reseller
Top 10
Jul 28, 2025
Areas of Azure Backup that have room for improvement include the VM backup, which creates multiple snapshots. When I select a snapshot every two days, it creates numerous snapshots, but during restoration, it provides only very few of them for the full restore. This consumes space due to multiple snapshots.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
MSP
Top 5
Dec 16, 2024
The reporting functionality of Azure Backup needs improvement. I currently use logic apps and manually configure scripts to enhance the reporting processes.
Managing Director/CIO at Shield Technology Programs
Real User
Top 5
Oct 15, 2024
Azure sometimes provides reliable recovery that can be slow for large-scale scenarios. They can add features that allow quicker recovery for large databases or virtual machines. Easier configuration and automation would be helpful for cross-region backups, improving disaster recovery for global operations. Enhancements in reporting and analytics could be beneficial.
IT Solution Specialist at a manufacturing company with 10,001+ employees
Real User
Top 10
Apr 24, 2024
The solution’s user interface could be improved and made better. Microsoft would declare a support issue as an application-level issue because there is no differentiation at the user level, and they won't restore.
Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities. These additions would further enhance its versatility and usability for a wider range of scenarios.
When attempting to back up encrypted files and later restore them to another location, it's essential to configure your service principal names. Many Windows administrators are familiar with this and handle it manually. It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up. This is a common challenge shared by various backup programs and administrators who are unaware of these requirements tend to overlook them, rendering encrypted file restores impossible. It is essential to test the restore functionality to ensure it works as expected. Also, having configuration assistance with quality of service features would be valuable for administrators. This would allow administrators to allocate resources effectively, deciding how much bandwidth to assign to different backup tasks. An upcoming feature, that appears promising, is the platform connectivity feature. This feature will apply to various types of networks, including video networks and other backup networks. It would be great to see a similar capability integrated into Azure Backup in the future.
It still does not have a lot of customization, especially if your workloads are not in Azure. More and more customers are looking at hybrid solutions when they have something on Azure, a data center, and a private cloud. Your backup solution may not be customizable enough to suit your requirements when you have a hybrid environment. If it's completely Azure, Azure Backup is an excellent solution. However, there are better alternatives when discussing a multi-cloud or hybrid-cloud solution. In addition, Though not in my personal opinion or experience, certain security and compliance questions have been raised around Azure, and that's where Azure needs to buckle down as well.
Critical Incident & Problem Management Lead at a manufacturing company with 10,001+ employees
Real User
Aug 3, 2023
The product satisfies the need for backups within Azure. However, it is not very flexible in the world of technology. I can’t use the solution to restore another native cloud solution. Azure must add this new feature.
I think the extensibility onto hybrid environments needs a bit of tweaking. It's great in the cloud but when you're on-prem it requires quite a bit of infrastructure in terms of Azure ARC and bringing it back.
IT Solution Specialist at a manufacturing company with 10,001+ employees
Real User
Top 10
Jul 3, 2022
The restoration of permissions is a functionality that could be improved. If I want to restore permissions, I should be able to do this. Secondly, there is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations.
Senior Project Manager at a tech vendor with 10,001+ employees
Real User
Jun 16, 2022
I didn't see any kind of major flaws or anything. The only thing I would say that could be improved is the reporting. It can be a little more customized or something like that. Maybe they need a little bit more on the dashboard view. The reporting and governance can be a little more fine-tuned.
The only issue we have right now is the amount of time it takes to restore. When we attempt to restore a virtual machine, it can take hours. This is an area that could be improved. The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes. We had issues with shared storage in the past where it couldn't be included in the backup. Shared storage, or shared disc, wasn't available. I believe Microsoft promised to put it in their pipeline for improvement in order to add this, but I haven't double-checked. This was the issue with shared managed discs, and not being included in this backup scope. If the shared managed disc could be included with the backup, it would be better.
Managing Director/CIO at Shield Technology Programs
Real User
Top 5
Dec 8, 2021
We're hoping the price of the solution won't increase in the coming months when Azure is due to review all its products. I think that what the product lacks now is an AI system; if we had that, we'd be able to more easily upgrade the hardware system.
Technical architect at a manufacturing company with 1-10 employees
Real User
Aug 25, 2021
They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day.
Director of Technology at a energy/utilities company with 51-200 employees
Real User
Apr 8, 2021
I would like to see better integration with more products, and more services. There are new products coming up all of the time with better integration. There are a number of things that are happening.
Cloud Solutions Architect at a tech services company with 11-50 employees
Real User
Oct 4, 2020
I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate.
The compression rate is not as good as some competing products, so it needs improvement. We have read that the compression rate is 20%, whereas Commvault is 60% to 70%. We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails. This is a prominent issue. If I have 100 VMs then two or three of the backups fail.
The solution may be better suited to certain companies over others. It depends on the type of data you are working with. The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user.
Sr. Cloud Operations Engineer at a computer software company with 501-1,000 employees
Vendor
Jul 5, 2020
There is no MARS agent for Linux, which is a problem for us because we have systems that use Linux Red Hat and Ubuntu. There are other things missing in Azure that require us to use third-party tools. We would prefer to use Azure alone because it would be easier, as well as more secure. The time required to restore files should be a little faster. It takes quite a long time to restore files at the moment.
It doesn't have the option to have a backup from the database. It has a backup for the files, folders, and backup only the whole virtual machine. But if I need to do a backup from the Oracle database, from an Exchange server or from SharePoint, this ability isn't there. There is no application backup.
The compression ratio of the backup data should be improved. Compared to our on-premises solution, the compression of Azure Backup is not as good. For example, if I am backing up up 100 GB of data then it should be compressed by at least 70%. Instead, it is being compressed by 30% to 35%. Because of this, the utilization of resources in terms of cloud storage is increasing. Given that the cost of cloud-based storage is not cheap, this is an area that is in need of improvement. The interface should be more user-friendly. The Azure team in Microsoft technical support needs to improve. More guidelines and information about use-cases should be available for reference online.
Senior System Specialist at a computer software company with 501-1,000 employees
Vendor
Mar 19, 2020
I would like for the backup of VMs to be improved. The first thing our customers require is for me to back up their VM. I would like to do the backup using the integration. But I don't think the customers I am managing are ready for this yet.
Team lead/ Cloud Specialist at a tech company with 11-50 employees
Real User
Feb 16, 2020
It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software. In the next release, I would like to see the ability to back up to different cloud providers. For example, some customers would like to be able to synchronize with an Amazon data store. It is always best to follow the 3-2-1 Backup Rule.
Managing Director/CIO at Shield Technology Programs
Real User
Top 5
Dec 19, 2019
We are using two different types of technology. Side to side and tier to side. Recently, we sent an email regarding this issue. Maybe they could improve the fees. The cost is a bit high. If we had 100 users, and we are using the backup on servers, it would be helpful if the user could know the level of synchronization that he has done. It can only be done by administrative forces. As an example, if I am the administrator and I have users getting data online, I can see what is happening. However, for the user, if they are experiencing some kind of failure with their data, they do not receive any notification and do not know. It will work, but it will need a lot of customization. We would like to see some kind of notification given to the user that a file was not synchronized properly or what may have happened. What we are doing now is through a third party system where they will notify us if a file is not synchronized properly inside of his computer.
Microsoft Solutions Architect and Unified Communications Engineer at Nashua Comunications
Real User
Nov 18, 2019
The interface needs improvement and it doesn't offer as many features as other third-party backup solutions. The solution is still in its infancy; it's not a mature product yet.
Cloud specialist at a tech services company with 11-50 employees
Real User
Sep 24, 2019
The solution needs to be fully supported by VMware. It works, but when you go to VMware they say that Azure Backup is not recommended, or is not a very good solution. I would like to have an application-level backup, rather than interface-level only. Examples would be Exchange backup, SharePoint backup, and SQL backup. The support for Office365 backup is atrocious and is something that has to be improved.
IT, DevOPS and Cloud Advisor at a tech services company with 1-10 employees
Real User
Sep 10, 2019
Technical support for this solution is good but it can still be improved. The user interface is a little bit confusing and it could be better. It took some time to learn, although I was able to read about it and adapt. For a customer without backup experience, it will take longer to get used to. The same goes for customers without cloud backup experience because the options differ from what existed in their on-premises solution. The price of this solution is something they should focus on improving. The backend of this type of solution is complex, so stability and security can always be improved.
Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and...
Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and we need a storage account for these processes. I have no other additional features I would request in the next release of Azure Backup.
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Areas of Azure Backup that have room for improvement include the VM backup, which creates multiple snapshots. When I select a snapshot every two days, it creates numerous snapshots, but during restoration, it provides only very few of them for the full restore. This consumes space due to multiple snapshots.
The area that I believe needs improvement in Azure Backup is the restoring time.
The reporting functionality of Azure Backup needs improvement. I currently use logic apps and manually configure scripts to enhance the reporting processes.
Azure sometimes provides reliable recovery that can be slow for large-scale scenarios. They can add features that allow quicker recovery for large databases or virtual machines. Easier configuration and automation would be helpful for cross-region backups, improving disaster recovery for global operations. Enhancements in reporting and analytics could be beneficial.
The solution should involve more redundancy types in the backup storage and support open-source OS.
The solution’s user interface could be improved and made better. Microsoft would declare a support issue as an application-level issue because there is no differentiation at the user level, and they won't restore.
Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities. These additions would further enhance its versatility and usability for a wider range of scenarios.
When attempting to back up encrypted files and later restore them to another location, it's essential to configure your service principal names. Many Windows administrators are familiar with this and handle it manually. It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up. This is a common challenge shared by various backup programs and administrators who are unaware of these requirements tend to overlook them, rendering encrypted file restores impossible. It is essential to test the restore functionality to ensure it works as expected. Also, having configuration assistance with quality of service features would be valuable for administrators. This would allow administrators to allocate resources effectively, deciding how much bandwidth to assign to different backup tasks. An upcoming feature, that appears promising, is the platform connectivity feature. This feature will apply to various types of networks, including video networks and other backup networks. It would be great to see a similar capability integrated into Azure Backup in the future.
Azure Backup must include features similar to enterprise solutions, such as Veeam.
It still does not have a lot of customization, especially if your workloads are not in Azure. More and more customers are looking at hybrid solutions when they have something on Azure, a data center, and a private cloud. Your backup solution may not be customizable enough to suit your requirements when you have a hybrid environment. If it's completely Azure, Azure Backup is an excellent solution. However, there are better alternatives when discussing a multi-cloud or hybrid-cloud solution. In addition, Though not in my personal opinion or experience, certain security and compliance questions have been raised around Azure, and that's where Azure needs to buckle down as well.
The product satisfies the need for backups within Azure. However, it is not very flexible in the world of technology. I can’t use the solution to restore another native cloud solution. Azure must add this new feature.
The tool's backup should be faster. Azure Backup's support should be faster.
The recovery time could be faster.
Ransomware protection is missing in Azure Backup.
I think the extensibility onto hybrid environments needs a bit of tweaking. It's great in the cloud but when you're on-prem it requires quite a bit of infrastructure in terms of Azure ARC and bringing it back.
Azure Backup is constantly improving its features. However, it can be further improved by continuously meeting its compliance requirements.
The Azure Backup support for on-premises service is limited. The file-level restore procedure should be more straightforward.
Actually, there is no issue. It simply saves your backup outside of your premises. I would like to see better pricing.
The restoration of permissions is a functionality that could be improved. If I want to restore permissions, I should be able to do this. Secondly, there is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations.
I didn't see any kind of major flaws or anything. The only thing I would say that could be improved is the reporting. It can be a little more customized or something like that. Maybe they need a little bit more on the dashboard view. The reporting and governance can be a little more fine-tuned.
I would like to see more automation, integration, and security. The price could be better.
The only issue we have right now is the amount of time it takes to restore. When we attempt to restore a virtual machine, it can take hours. This is an area that could be improved. The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes. We had issues with shared storage in the past where it couldn't be included in the backup. Shared storage, or shared disc, wasn't available. I believe Microsoft promised to put it in their pipeline for improvement in order to add this, but I haven't double-checked. This was the issue with shared managed discs, and not being included in this backup scope. If the shared managed disc could be included with the backup, it would be better.
As I don't work directly with the solution (my team does), I don't have any notes for improvement. Technical support can be slow to respond at times.
We're hoping the price of the solution won't increase in the coming months when Azure is due to review all its products. I think that what the product lacks now is an AI system; if we had that, we'd be able to more easily upgrade the hardware system.
They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day.
I would like to see better integration with more products, and more services. There are new products coming up all of the time with better integration. There are a number of things that are happening.
I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate.
The monitoring and tagging features could be improved. I would like to see more functionality in regards to the mapping.
The compression rate is not as good as some competing products, so it needs improvement. We have read that the compression rate is 20%, whereas Commvault is 60% to 70%. We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails. This is a prominent issue. If I have 100 VMs then two or three of the backups fail.
The solution may be better suited to certain companies over others. It depends on the type of data you are working with. The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user.
There is no MARS agent for Linux, which is a problem for us because we have systems that use Linux Red Hat and Ubuntu. There are other things missing in Azure that require us to use third-party tools. We would prefer to use Azure alone because it would be easier, as well as more secure. The time required to restore files should be a little faster. It takes quite a long time to restore files at the moment.
It doesn't have the option to have a backup from the database. It has a backup for the files, folders, and backup only the whole virtual machine. But if I need to do a backup from the Oracle database, from an Exchange server or from SharePoint, this ability isn't there. There is no application backup.
The compression ratio of the backup data should be improved. Compared to our on-premises solution, the compression of Azure Backup is not as good. For example, if I am backing up up 100 GB of data then it should be compressed by at least 70%. Instead, it is being compressed by 30% to 35%. Because of this, the utilization of resources in terms of cloud storage is increasing. Given that the cost of cloud-based storage is not cheap, this is an area that is in need of improvement. The interface should be more user-friendly. The Azure team in Microsoft technical support needs to improve. More guidelines and information about use-cases should be available for reference online.
The price of this solution should be lowered because it is the biggest complaint from my customers. Technical support is in need of improvement.
I would like for the backup of VMs to be improved. The first thing our customers require is for me to back up their VM. I would like to do the backup using the integration. But I don't think the customers I am managing are ready for this yet.
It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software. In the next release, I would like to see the ability to back up to different cloud providers. For example, some customers would like to be able to synchronize with an Amazon data store. It is always best to follow the 3-2-1 Backup Rule.
We are using two different types of technology. Side to side and tier to side. Recently, we sent an email regarding this issue. Maybe they could improve the fees. The cost is a bit high. If we had 100 users, and we are using the backup on servers, it would be helpful if the user could know the level of synchronization that he has done. It can only be done by administrative forces. As an example, if I am the administrator and I have users getting data online, I can see what is happening. However, for the user, if they are experiencing some kind of failure with their data, they do not receive any notification and do not know. It will work, but it will need a lot of customization. We would like to see some kind of notification given to the user that a file was not synchronized properly or what may have happened. What we are doing now is through a third party system where they will notify us if a file is not synchronized properly inside of his computer.
The interface needs improvement and it doesn't offer as many features as other third-party backup solutions. The solution is still in its infancy; it's not a mature product yet.
The solution needs to be fully supported by VMware. It works, but when you go to VMware they say that Azure Backup is not recommended, or is not a very good solution. I would like to have an application-level backup, rather than interface-level only. Examples would be Exchange backup, SharePoint backup, and SQL backup. The support for Office365 backup is atrocious and is something that has to be improved.
Technical support for this solution is good but it can still be improved. The user interface is a little bit confusing and it could be better. It took some time to learn, although I was able to read about it and adapt. For a customer without backup experience, it will take longer to get used to. The same goes for customers without cloud backup experience because the options differ from what existed in their on-premises solution. The price of this solution is something they should focus on improving. The backend of this type of solution is complex, so stability and security can always be improved.