it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Azure Backup?

Please share with the community what you think needs improvement with Azure Backup.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
15 Answers
Director of Technology at a energy/utilities company with 51-200 employees
Real User
Top 5
Apr 8, 2021

I would like to see better integration with more products, and more services. There are new products coming up all of the time with better integration. There are a number of things that are happening.

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Cloud Solutions Architect at a tech services company with 11-50 employees
Real User
Oct 4, 2020

I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate.

Azure Architect at a tech services company with 1,001-5,000 employees
Real User
Sep 3, 2020

The monitoring and tagging features could be improved. I would like to see more functionality in regards to the mapping.

Himanshu  Rana - PeerSpot reviewer
Cloud Analyst at Hanu Software
Jul 9, 2020

The compression rate is not as good as some competing products, so it needs improvement. We have read that the compression rate is 20%, whereas Commvault is 60% to 70%. We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails. This is a prominent issue. If I have 100 VMs then two or three of the backups fail.

IT Support at NCPB
Real User
Jul 5, 2020

The solution may be better suited to certain companies over others. It depends on the type of data you are working with. The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user.

Sr. Cloud Operations Engineer at Sunera Technologies
Jul 5, 2020

There is no MARS agent for Linux, which is a problem for us because we have systems that use Linux Red Hat and Ubuntu. There are other things missing in Azure that require us to use third-party tools. We would prefer to use Azure alone because it would be easier, as well as more secure. The time required to restore files should be a little faster. It takes quite a long time to restore files at the moment.

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Ayman Elsawi - PeerSpot reviewer
IT Manager at NOMAC
Real User
May 6, 2020

It doesn't have the option to have a backup from the database. It has a backup for the files, folders, and backup only the whole virtual machine. But if I need to do a backup from the Oracle database, from an Exchange server or from SharePoint, this ability isn't there. There is no application backup.

Sr. IT Operations Engineer at AlGosaibi Group
Real User
Apr 23, 2020

The compression ratio of the backup data should be improved. Compared to our on-premises solution, the compression of Azure Backup is not as good. For example, if I am backing up up 100 GB of data then it should be compressed by at least 70%. Instead, it is being compressed by 30% to 35%. Because of this, the utilization of resources in terms of cloud storage is increasing. Given that the cost of cloud-based storage is not cheap, this is an area that is in need of improvement. The interface should be more user-friendly. The Azure team in Microsoft technical support needs to improve. More guidelines and information about use-cases should be available for reference online.

M A Nakib - PeerSpot reviewer
Asst. Manager, Cloud Solutions at Corporate Projukti Limited
Real User
Top 5
Apr 12, 2020

The price of this solution should be lowered because it is the biggest complaint from my customers. Technical support is in need of improvement.

Senior System Specialist at Engineering Ingegneria Informatica SPA
Mar 19, 2020

I would like for the backup of VMs to be improved. The first thing our customers require is for me to back up their VM. I would like to do the backup using the integration. But I don't think the customers I am managing are ready for this yet.

Team lead/ Cloud Specialist at a tech company with 11-50 employees
Real User
Feb 16, 2020

It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software. In the next release, I would like to see the ability to back up to different cloud providers. For example, some customers would like to be able to synchronize with an Amazon data store. It is always best to follow the 3-2-1 Backup Rule.

SaadeAlkhoury - PeerSpot reviewer
Managing Director/CIO at Shield Technology Programs
Real User
Top 5
Dec 19, 2019

We are using two different types of technology. Side to side and tier to side. Recently, we sent an email regarding this issue. Maybe they could improve the fees. The cost is a bit high. If we had 100 users, and we are using the backup on servers, it would be helpful if the user could know the level of synchronization that he has done. It can only be done by administrative forces. As an example, if I am the administrator and I have users getting data online, I can see what is happening. However, for the user, if they are experiencing some kind of failure with their data, they do not receive any notification and do not know. It will work, but it will need a lot of customization. We would like to see some kind of notification given to the user that a file was not synchronized properly or what may have happened. What we are doing now is through a third party system where they will notify us if a file is not synchronized properly inside of his computer.

it_user1226136 - PeerSpot reviewer
Microsoft Solutions Architect and Unified Communications Engineer at Nashua Comunications
Real User
Nov 18, 2019

The interface needs improvement and it doesn't offer as many features as other third-party backup solutions. The solution is still in its infancy; it's not a mature product yet.

MohamedShedeed - PeerSpot reviewer
Cloud SSP at Digitech
Real User
Sep 24, 2019

The solution needs to be fully supported by VMware. It works, but when you go to VMware they say that Azure Backup is not recommended, or is not a very good solution. I would like to have an application-level backup, rather than interface-level only. Examples would be Exchange backup, SharePoint backup, and SQL backup. The support for Office365 backup is atrocious and is something that has to be improved.

IT, DevOPS and Cloud Advisor at a tech services company with 1-10 employees
Real User
Sep 10, 2019

Technical support for this solution is good but it can still be improved. The user interface is a little bit confusing and it could be better. It took some time to learn, although I was able to read about it and adapt. For a customer without backup experience, it will take longer to get used to. The same goes for customers without cloud backup experience because the options differ from what existed in their on-premises solution. The price of this solution is something they should focus on improving. The backend of this type of solution is complex, so stability and security can always be improved.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 1, 2021
How does Azure Backup differ from Veeam Backup & Replication? Which would you recommend?
See 2 answers
Karthik_C - PeerSpot reviewer
Solutions Architect at AspireNXT
Oct 25, 2021
The Major difference between third party tool (Veeam) versus native backup(Azure or AWS). in azure backup client/user will be locked with OEM . Where is in Veeam you can keep data in Azure blob or AWS bucket.  
Nov 1, 2021
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Veeam VBR). Here is what we found: Azure Backup provides different options. First, their Azure native IaaS level backup. This option runs as a service in the Azure platform. The second option involves running Azure Backup via the Mars agent. The Mars agent has the advantage of providing a lower Recovery Point Objective (RPO) - 8 hours instead of 24. The Mars agent option doesn’t support restore to IaaS functionality. Azure stores the data in a recovery vault. It compresses the data but doesn’t allow deduplication. At this point we started considering using Veeam Backup & Replication. VBR provides continuous availability for cloud, virtual, Kubernetes, and physical workloads. We liked that we can recover individual files easily at VM and file-level. The backups are image-based and fast. It integrates to MS SQL and Oracle, which translate into instant recovery. The versatility of the platform is another advantage. And that VBR provides immutable storage gives us peace of mind. I think it is great for small and medium organizations’ virtualized environments but it is so scalable that it could also work for larger businesses. On top of that, the price is reasonable. VBR has some things to improve, though. Getting the hang of the SAN-based backups can be tricky. It would be also nice to have admin controls for moving backup storage between devices. It takes a bit too long to start the management console. They don’t provide monitoring on backup jobs either. Conclusions We went with Veeam VBR because of the ease of use, the fast rollback, and deduplication features. The price was also better.
Oct 6, 2020
I am researching Backup and Recovery software. I am interested in Acronis. How does it compare to VEEAM and Azure?
2 out of 9 answers
CEO/co-founder at a tech services company with 1-10 employees
Jun 2, 2020
Veeam is a leader. Acronis is a niche player. Veeam is integrated with most storage systems on the market. Functionality - I'd recommend Veeam.
Presales Consultant at a tech services company with 501-1,000 employees
Jun 2, 2020
Acronis: -Modern mobile-enabled web interface -Touch-friendly, works on tablets -21st century look and feel Veeam: -Basic outdated windows interface -Windows only – no mobile devices -Ancient look and feel
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