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AppWorx Workload Automation vs Fortra's Automate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
JAMS delivers significant ROI through automation, cost savings, and efficiency, doubling productivity and halving tool expenses.
Sentiment score
8.2
AppWorx Workload Automation improves efficiency and ROI by enhancing automation, monitoring, and reducing job creation and management times.
Sentiment score
7.0
Fortra's Automate boosts productivity, reduces costs, and achieves ROI within 120 days, saving 200+ person-hours monthly.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
I would say we have seen a 30% return on investment because we had multiple tools in place previously, and now we have stopped using all those tools.
Consultant at HCLSoftware
The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.
IT Infrastructure Manager with 10,001+ employees
It has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.
Senior Developer at a manufacturing company with 5,001-10,000 employees
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
 

Customer Service

Sentiment score
6.7
JAMS customer support is renowned for responsiveness, expert problem-solving, and consistently excellent communication, making it a preferred service.
Sentiment score
7.0
AppWorx support is praised for efficiency and availability, though experiences vary due to agreements and third-party complexities.
Sentiment score
7.5
Fortra's Automate receives high ratings for responsive, knowledgeable support, despite minor inconveniences and occasional language barriers.
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
Their current support level is really good.
IT Infrastructure Manager with 10,001+ employees
Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom.
Senior Developer at a manufacturing company with 5,001-10,000 employees
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, supporting diverse organizations, though licensing constraints can limit scalability.
Sentiment score
6.7
AppWorx Workload Automation's scalability receives mixed reviews, with outdated tech challenges yet some users report satisfactory performance.
Sentiment score
7.1
Fortra's Automate offers scalable automation across platforms, efficiently managing tasks with ease and competitive pricing for organizations.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive.
Consultant at HCLSoftware
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
JAMS is praised for reliability, with minimal downtime and issues typically due to external factors, not the system itself.
Sentiment score
8.6
AppWorx Workload Automation is highly stable and reliable, with users confident in its performance despite minor connectivity issues.
Sentiment score
7.4
Fortra's Automate is stable and reliable, efficiently handling tasks with scalability, minor connectivity issues, and occasional slowdowns.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.
IT Infrastructure Manager with 10,001+ employees
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
 

Room For Improvement

Users seek improved search, interface, documentation, web-based client, AI integration, and performance optimization for JAMS software.
AppWorx Workload Automation needs improvements in UI, security, scalability, AI, mainframe support, and simplified licensing.
Fortra's Automate needs improvements in security, usability, integrations, error handling, updates, and support, especially in OCR and AI functions.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
AppWorx Workload Automation does not support mainframe environments.
IT Infrastructure Manager with 10,001+ employees
Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
 

Setup Cost

JAMS offers cost-effective pricing, flexibility, and scalability, appreciated for affordability and comprehensive features compared to competitors.
AppWorx Workload Automation pricing receives mixed reviews, with concerns about high costs impacting license renewals and cost structure changes.
Fortra's Automate offers competitive, flexible pricing, emphasizing cost-efficiency with versatile licensing options, seen as a valuable investment.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acceptable.
Consultant at HCLSoftware
Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.
Senior Developer at a manufacturing company with 5,001-10,000 employees
The licensing is fair and reasonable for what the product offers.
IT Infrastructure Manager with 10,001+ employees
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
 

Valuable Features

JAMS provides user-friendly, powerful automation with robust scheduling, error handling, and integration across platforms, enhancing productivity and reducing effort.
AppWorx Workload Automation offers reliable and flexible scheduling, AI integration, and user-friendly interface for efficient workload management.
Fortra's Automate simplifies task automation with a user-friendly interface, seamless integrations, robust scheduling, and strong API support for efficiency.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
JAMS helps centralize the management of jobs on all of my platforms and applications, which has helped my organization significantly.
Consultant at HCLSoftware
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us.
IT Infrastructure Manager with 10,001+ employees
Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively.
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Workload Automation (3rd)
AppWorx Workload Automation
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Workload Automation (13th)
Fortra's Automate
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
39
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
 

Mindshare comparison

Workload Automation Mindshare Distribution
ProductMindshare (%)
AppWorx Workload Automation1.9%
Control-M13.8%
AutoSys Workload Automation7.7%
Other76.6%
Workload Automation
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Fortra's Automate3.0%
UiPath Platform12.5%
Microsoft Power Automate10.3%
Other74.2%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Srikanth Gubba - PeerSpot reviewer
Senior Developer at a manufacturing company with 5,001-10,000 employees
Automation boosts efficiency with a user-friendly interface
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.
Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
14%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
12%
University
10%
Healthcare Company
9%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise11
Large Enterprise9
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, l...
What needs improvement with AppWorx Workload Automation?
Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive...
What is your primary use case for AppWorx Workload Automation?
In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically ...
What is your primary use case for HelpSystems AutoMate?
My use case for Fortra's Automate involves repetitive tasks and streamlining file transfer across multiple systems an...
What is your experience regarding pricing and costs for Fortra Automate?
My assessment of the pricing for Fortra's Automate is that it is moderately priced—not expensive, yet not inexpensive...
What needs improvement with Fortra Automate?
The areas that have room for improvement in Fortra's Automate include the reporting and analytics functionality, wher...
 

Also Known As

No data available
CA Automic Applications Manager
HelpSystems Automate, Automate
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, Hanwha Life
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: March 2026.
885,837 professionals have used our research since 2012.