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ActiveBatch by Redwood vs JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
ActiveBatch by Redwood enhances productivity and reduces costs by automating processes, improving efficiency, and streamlining operations for growth.
Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
We require fewer team members to handle operations due to its robust automation.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
 

Customer Service

Sentiment score
7.4
ActiveBatch by Redwood's support is praised for quick responses, helpful assistance, and adaptability, despite occasional variation in quality.
Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
 

Scalability Issues

Sentiment score
8.2
ActiveBatch by Redwood efficiently manages scalability, supporting thousands of jobs daily with minimal issues across various domains and time zones.
Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
 

Stability Issues

Sentiment score
8.0
ActiveBatch by Redwood is reliable and efficient, with minimal downtime and maintenance, enhancing operational efficiency for organizations.
Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
 

Room For Improvement

ActiveBatch requires enhanced usability, documentation, mobile alerts, and cloud integration to improve user experience and appeal.
JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
 

Setup Cost

ActiveBatch offers good value with flexible licensing, comprehensive features, and is cost-effective compared to other automation tools.
JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
 

Valuable Features

ActiveBatch by Redwood enhances efficiency and workflow with automation, integration, and user-friendly features for seamless operations.
JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
The addition of AI has made troubleshooting and supporting users through ActiveBatch by Redwood quicker for me.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Workload Automation
19th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
Process Automation (34th), Managed File Transfer (MFT) (18th)
JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of ActiveBatch by Redwood is 2.8%, up from 2.1% compared to the previous year. The mindshare of JAMS is 2.1%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.1%
ActiveBatch by Redwood2.8%
Other95.1%
Workload Automation
 

Featured Reviews

Shubham Bharti - PeerSpot reviewer
Flexible, easy to use, and offers good automation
Occasionally, I find myself contemplating if there is room for improvement in the user interface (UI), and envisioning that with certain enhancements. The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application. New users might encounter a minor setback due to the absence of readily accessible training videos, which could have otherwise proven to be an invaluable resource in aiding their initial familiarization with the platform, potentially hindering their seamless onboarding process and delaying their ability to harness the software's full range of capabilities to its utmost potential.
Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Insurance Company
8%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise13
Large Enterprise47
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
 

Questions from the Community

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What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functioning properly. From the past three years, it has remained the same, but sometim...
 

Also Known As

ActiveBatch
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about ActiveBatch by Redwood vs. JAMS and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.