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AppNeta by Broadcom vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppNeta by Broadcom
Ranking in Network Monitoring Software
35th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (27th), Digital Experience Monitoring (DEM) (7th), DX NetOps (3rd)
eG Enterprise
Ranking in Network Monitoring Software
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (43rd)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.6%, down from 0.7% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Cliff Chapman - PeerSpot reviewer
Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is
They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.
Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"The solution's technical support is very good."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Single pane of glass to review status of the full environment."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
 

Cons

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"I think some of the product's documentation has shortcomings and needs improvement."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"Instead of integrating with other people, they should expand their interior capabilities."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Needs to improve the networking monitor capabilities."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The UI looks a little dated and could do with a refresh."
"would like to see improvements in the alarm display console."
 

Pricing and Cost Advice

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."
"I find the solution's price to be fairly good."
"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."
"Broadcom software is always a little expensive because they provide quality."
"It's worth the money."
"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."
"AppNeta by Broadcom is not expensive."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They are aligned with other enterprise solutions."
"It is not expensive."
"It'd be nice if the price was lower. That would be an improvement."
"eG Enterprise is much cheaper than the other products it competes with."
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Top Industries

By visitors reading reviews
Computer Software Company
42%
Financial Services Firm
12%
Manufacturing Company
11%
Real Estate/Law Firm
4%
Computer Software Company
16%
Financial Services Firm
13%
Government
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about AppNeta?
The product helps us understand networks and user experience. It helps us to understand the issues.
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
 

Overview

 

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about AppNeta by Broadcom vs. eG Enterprise and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.