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Appium vs CrossBrowserTesting comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appium
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
30
Ranking in other categories
Mobile Development Platforms (13th), Regression Testing Tools (7th)
CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (29th)
 

Featured Reviews

AS
Independent consultant, at OpenText
Efficient mobile testing with intuitive emulation capabilities and a user-friendly interface
Initial setup for Appium (especially for iOS) is not beginner-friendly.Consumes too much of your host machine's resources, potentially slowing down the machine.Appium Inspector often lacks deep insight or crashes with certain app builds. Improve test flakiness by intelligently selecting robust self-healing locators,simplified installers, better documentation, GUI-based config management,smart wait mechanisms and better failure logs.
CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to mobile automation, I recommend this solution because of its performance, and scalability over the competition."
"The way Appium server interacts with mobile apps is fantastic. It provides all the information about the elements inside the app, Android as well as iOS. I can interact with the element quickly, just type some text or get some text values from the element - whether it's a drop-down, or web text, or a native element."
"This is the best test automation tool for any mobile test automation engineer."
"For the particular use case we used Appium for, we felt that it served our purpose completely, and we haven't had any issues with the Python Client for Appium."
"It can be used with different programming languages."
"The best feature of Appium is that it allows you to inspect the element. With the Appium Inspector, you don't have to install another application to do the inspection. I also like that Appium has Android device connectivity. Currently, most people use Appium as automation software, and I haven't found any other tool that's more powerful than Appium."
"Overall, Appium is the best; it has the flexibility, simplicity, and it is elegant, technically more advanced, and even a beginner can start using Appium very quickly and master it in less time."
"Appium has easy interaction with mobile."
"Video recording of the script running in a cloud server."
"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"We no longer need to have a full QA team, testing is more quickly and reliably reproduced, and scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment."
"CrossBrowserTesting improved my organization because it eliminates the need for a physical device with a tester to cover our used browsers."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
 

Cons

"Appium can improve when the case fails, there should be a feature where you can generate the report from Appium. Once you're on a test case, automatically the screenshot should be captured which would avoid manual intervention. These features would be beneficial to migrate to Appium."
"Configuring the project to be used in Appium is a little bit tedious."
"Appium is not that scalable, if you're using real devices locally."
"One area where I think Appium could improve is in addressing security concerns for our data. Currently, we're unable to use cloud solutions like CloudForm due to security restrictions on our servers. We also face challenges in updating packages for the same reason. It would be beneficial if the solution could provide better support for auto-reporting and easier connections to mobile device farms."
"Appium has problems with automated validations following iOS updates, causing us to have to validate manually. Its execution speed is also very slow."
"When doing mobile testing Appium is difficult as you can't use it for mobile testing in virtual machines."
"Appium doesn't recognize IDs placed by our developers on nested elements when we use React Native for iOS; it just sees the whole page and one element."
"The deployment process and configuration are quite complex and require improvement."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Automated testing could be improved."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"There should be more detailed training on CrossBrowserTesting."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"This solution would benefit from faster testing and support for more devices."
 

Pricing and Cost Advice

"The solution is open source so it is free."
"The solution is open source."
"The price is good for people to be able to make a favorable decision for the value."
"The pricing of Appium is fine."
"The solution is open-source."
"It's completely 100% free, and there are no hidden fees."
"It's open source, so it's completely free."
"Appian is open-source, which is not licensed."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
6%
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
9%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise19
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

Do you recommend Appium?
I do recommend Appium. It is an open-source solution and completely free of charge. We use Appium and Appium Studio as our base for any type of mobile automation for testing. It has a great interfa...
What is your experience regarding pricing and costs for Appium?
My experience with Appium from a pricing perspective is favorable due to it being open source, making it a cost-effective option.
What needs improvement with Appium?
The deployment process and configuration are quite complex and require improvement. Additionally, the wait time functionality could be enhanced as I experienced failures with longer wait times.
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Overview

 

Sample Customers

Nuvizz, Coupa Software, Eventbrite, Evernote
St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Regression Testing Tools. Updated: June 2026.
902,894 professionals have used our research since 2012.