We performed a comparison between AppDynamics, Broadcom DX Application Performance Management, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"It has improved my organization because we are able to proactively and reactively look at performance issues."
"It has improved our organization with its ability to catch issues quickly and fix them."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"The most valuable feature is having our services being available and healthy."
"The most valuable feature is the flow map."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"Helps the development team to fine-tune and proactively manage the application."
"Deep Dive and Transaction Analysis Triage capability."
"Crash analytics goes down to the level of code you need to check."
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The stability of the Micro Focus Voltage SiteScope is good."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"For the system environment, SiteScope can be useful."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The URL monitoring is excellent."
"The dashboard can be better. Also, the automated reports could be improved."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"This solution is expensive."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"There could log management features included in the product."
"While it is scalable, it could be better."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."
"Support could be much better."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"They can make it easier to configure."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"It should be easier to install or set everything up. "
"Technical support is slow to respond and also asks redundant questions."
"More out of the box Cloud integration and capabilities."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"It should improve its integrations with various tools, especially service management tools."
"The graphs and dashboard in the solution are areas that need improvement."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It could be more reliable using a database repository instead of a log repository."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
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