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Amazon API Gateway vs IBM API Connect vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
Sentiment score
5.9
Microsoft Azure API Management enhances efficiency and operations, reducing integration time by 90%, favored for usability over platforms like AWS.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
Integration Engineer at a financial services firm with 201-500 employees
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
Network Security Engineer at Movate
We have seen significant financial benefits after using the product.
Consultant at Fujitsu
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Sentiment score
6.5
Microsoft Azure API Management support is mixed, with premium support praised and other areas needing improvement in efficiency and expertise.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions.
SAP Successfactors Consultant at Innoux Solutions IT Pvt ltd
With the enterprise plan, there is a set SLA.
AWS Engineer at Abbott
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The documentation from Microsoft helps our company to solve issues on our own.
Integration Engineer at a financial services firm with 201-500 employees
The initial support engineers are often not qualified.
Consult Manager at Conscia
I logged an incident, and it was resolved promptly within three hours.
Solution Architect at Cognizant
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
Sentiment score
7.7
Microsoft Azure API Management offers seamless scalability for medium to large enterprises, though costs increase with higher usage levels.
I have not experienced or seen the product going down or responding late.
Enterprise Architect at Collins Aerospace
Amazon API Gateway exhibits satisfying scalability.
Director at Govology
If the business management agrees to scale out, it's easy and fast using coded infrastructure with Terraform scripts.
AWS Engineer at Abbott
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
Associate Consultant at a consultancy with 10,001+ employees
There are no limitations to adding any number of devices.
Network Security Engineer at Movate
Microsoft Azure API Management is extremely scalable.
Consult Manager at Conscia
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
Sentiment score
7.9
Microsoft Azure API Management is stable and reliable, though performance may vary with hybrid versions and specific customizations.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
AWS Engineer at Abbott
I would rate its stability as nine out of ten.
AWS Developer at a insurance company with 10,001+ employees
Amazon API Gateway has proven to be very stable, with a stability rating of ten out of ten.
AWS Cloud Consultant at a tech services company with 51-200 employees
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
Microsoft Azure API Management is very stable.
Consult Manager at Conscia
With high scalability and availability, it supports many users and endpoints without significant issues.
Solution Architect at Cognizant
Microsoft Azure API Management is generally stable.
Technical Solution Architect at liwa
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
Microsoft Azure API Management needs improvements in security, integration, cost transparency, documentation, performance, deployment options, scalability, and analytics.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
Since the first invocation of AWS Lambda takes more than 30 seconds because of Lambda's cold start, Amazon API Gateway blocks that resource, thereby aborting the invocation.
Associate Cloud Engineer at Rishabh Software
Amazon API Gateway will wait for only 30 seconds to get a response from other services, such as the Lambda function.
Senior Professional I-Software Engineer Lead at Capgemini
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Consult Manager at Conscia
Documentations for the product should include examples of implementation.
Integration Engineer at a financial services firm with 201-500 employees
They should enhance AI capabilities and more advanced integration features with other platforms.
Consultant at Fujitsu
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
Enterprise users find Azure API Management cost-effective and flexible, despite premium tier expense and licensing complexity challenges.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
AWS Engineer at Abbott
It is a really cheap product, but if used incorrectly, it can become expensive.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
It's an expensive solution.
Integration Engineer at a financial services firm with 201-500 employees
However, once you scale up to your full volume, it'll be more expensive.
Solutions Architect at a financial services firm with 1,001-5,000 employees
It costs around 30,000 Kronas a month, which translates to about $3,000 dollars monthly.
Consult Manager at Conscia
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
Microsoft Azure API Management provides seamless integration, strong security, and user-friendly tools for effective API management and monitoring.
works well for defining different states for different customers based on their purchase plans
AWS Developer at a insurance company with 10,001+ employees
A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere.
AWS Cloud Consultant at a tech services company with 51-200 employees
It handles security and other headaches, keeping our database and servers secure.
CTO at Atulya Abhinav Tech Private Limited
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
Consultant at Fujitsu
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
Consult Manager at Conscia
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
Solution Architect at Cognizant
 

Mindshare comparison

As of April 2026, in the API Management category, the mindshare of Amazon API Gateway is 12.1%, down from 13.4% compared to the previous year. The mindshare of IBM API Connect is 4.8%, down from 6.3% compared to the previous year. The mindshare of Microsoft Azure API Management is 14.7%, down from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Microsoft Azure API Management14.7%
Amazon API Gateway12.1%
IBM API Connect4.8%
Other68.4%
API Management
 

Featured Reviews

PT
Architect at Birlasoft IndiaLtd.
Strong technical support and effective toolset improve workflow but setup process requires refinement
I have experience with Nintex and K2, but I do not have experience with Unqork. I am specialized in Microsoft products such as Power Automate and Power Apps. I have knowledge of Microsoft Intune and Defender, along with certain Azure components. I work for an organization as a presales architect, proposing solutions to customers. I am familiar with Microsoft Defender for Identity, for Business, and for IoT, though I haven't worked extensively on that. I have a conceptually good understanding of it. I'm mostly working on Microsoft collaboration tools, which include SharePoint and Power Platform tools. I have been dealing mostly with Microsoft, but also with other vendors. Regarding database services, we typically use SQL server services. We have not used Amazon RDS; typically, we use PostgreSQL or MySQL. On the Azure side, I work with Azure Database services including PostgreSQL, MySQL, and SQL Cosmos. I was previously working as an architect for U3Soft and am currently working with Birlasoft (B I R L A S O F T). My overall rating for Amazon API Gateway is 8 out of 10.
SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Facilitating seamless integration and robust security support
The integration process is very easy, which is crucial for our organization. Another valuable aspect is the support from Microsoft. Whenever support is required, it is readily available. Additionally, I appreciate the technical expertise Microsoft brings to the table. The security features are highly satisfactory, with various options providing flexibility to implement security measures based on specific compliance requirements.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
5%
Financial Services Firm
18%
Insurance Company
11%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise21
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise53
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
What is your primary use case for IBM API Connect?
My main use case for IBM API Connect is to connect APIs more quickly. A specific example of how I use IBM API Connect...
How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Heineken, Tine, Finologee, Axis Bank
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: March 2026.
885,444 professionals have used our research since 2012.