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Microsoft Azure API Management vs WSO2 API Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Microsoft Azure API Management boosts efficiency and cost savings, enhancing performance through streamlined integration and management of APIs.
Sentiment score
7.6
WSO2 API Manager offers high ROI with cost efficiency, operational improvements, and valuable support, though perceptions may vary.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
Most of the time, where we work in companies, it is more of an internal policy or security guidance that we need to have an API gateway.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
 

Customer Service

Sentiment score
6.7
Microsoft Azure API Management customer service is helpful but varies in efficiency, with suggestions for improved response times and support quality.
Sentiment score
6.6
Customer service varies with subscription level, with helpful responses often, while open-source users rely on forums and documentation.
We have regular sessions with Microsoft where we can have private previews of new features.
I rate the support from Microsoft Azure API Management a ten out of ten.
The documentation from Microsoft helps our company to solve issues on our own.
The support is good, with well-defined documentation and helpful blogs.
 

Scalability Issues

Sentiment score
7.9
Microsoft Azure API Management excels in scalability and integration, despite cost concerns, with high user ratings for performance.
Sentiment score
7.5
WSO2 API Manager is scalable, supporting container deployments, horizontal and vertical scaling, but involves manual provisioning challenges.
I rate the scalability of Microsoft Azure API Management a ten out of ten.
You can add more computing power to your APM gateway.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
 

Stability Issues

Sentiment score
8.0
Microsoft Azure API Management is highly stable and reliable, with few bugs and minimal downtime, enhancing operational effectiveness.
Sentiment score
7.3
WSO2 API Manager is stable with minor issues, quick bug fixes, and high ratings, benefiting from Tomcat's foundation.
This is the best service we have used within Azure and it has high availability.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
The system is stable for our low-concurrency use cases.
 

Room For Improvement

Microsoft Azure API Management requires improvements in integration, customization, security, scalability, deployment options, pricing, documentation, and user resources.
WSO2 API Manager requires UI improvements, better documentation, competitive pricing, enhanced support, and solutions for stability, performance, and integration issues.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Support for GraphQL, which is a different communication specification, needs to improve.
It's quite expensive, which could be a barrier for some users.
Our integrations do not handle high-volume transactions.
 

Setup Cost

Microsoft Azure API Management offers competitive pricing for lower tiers, but premium levels are costly due to additional features.
WSO2 API Manager offers an open-source version and a subscription model, with costs varying based on features and usage.
The more enterprise-level features you go to, the more expensive it gets.
The solution is highly expensive.
It's an expensive solution.
 

Valuable Features

Azure API Management is lauded for ease of setup, integration, security, user management, and comprehensive API lifecycle management features.
WSO2 API Manager provides robust security, flexibility, scalability, and powerful integration with user-friendly features for seamless API management.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
The product's capabilities for integrating with REST APIs are valuable.
 

Categories and Ranking

Microsoft Azure API Management
Ranking in API Management
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
No ranking in other categories
WSO2 API Manager
Ranking in API Management
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the API Management category, the mindshare of Microsoft Azure API Management is 18.5%, down from 19.7% compared to the previous year. The mindshare of WSO2 API Manager is 4.8%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

Rajiv Bala Balasubramanian - PeerSpot reviewer
Efficiently manages and monetizes API
It is a scalable solution. You can add more computing power to your APM gateway. It also gives you the ability to have VNet integrations with your on-prem. It is one of the leading products in the API management space. It is not just software for users but software to handle requests. For example, for a B2C e-commerce store, all requests that users make from within the store pass through this API gateway. So it is defined by the number of requests to the API gateway, not by the number of actual users who use it. If you look at the number of requests, it would be a lot from all the different systems we have within Pampers.
VishalSingh14 - PeerSpot reviewer
Easy to deploy APIs and easy to manage CORS configuration
I have used WSO2 Store and WSO2 API Manager at the architecture level. I worked on two versions, namely WSO2 API Manager 2.6.0 and 5.7.0. I have also worked with WSO2 Identity Server versions 5.7 and 5.11. There are certain things that Apigee handles better than WSO2 API Manager. The user interface of WSO2 API Manager is much easier than that of Apigee. The scope of flexibility was much greater in Apigee. In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. On the other hand, we had the scope of customization in Apigee.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
Financial Services Firm
18%
Computer Software Company
18%
Government
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a cloud-based solution. Both solutions are easy to use. Apigee allows for the ability...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What do you like most about WSO2 API Manager?
It is possible to scale up and scale down with the solution...I can say that I have not seen any issues related to scalability.
What needs improvement with WSO2 API Manager?
One area for improvement is monitoring. Dashboards for application monitoring of the APIs would be beneficial, allowing us to check for faulty APIs.
What is your primary use case for WSO2 API Manager?
We use WSO2 API Manager for our microservices and our APIs, both internally and externally.
 

Also Known As

Azure API Management, MS Azure API Management
No data available
 

Overview

 

Sample Customers

adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
1. eBay 2. StubHub 3. Cisco 4. Verizon 5. T-Mobile 6. Vodafone 7. Orange 8. BT Group 9. Telstra 10. Deutsche Telekom 11. Swisscom 12. AT&T 13. Sprint 14. Telefonica 15. O2 16. British Airways 17. Lufthansa 18. Emirates 19. Qatar Airways 20. Etihad Airways 21. Air France 22. KLM 23. American Express 24. Visa 25. Mastercard 26. PayPal 27. Western Union 28. Citibank 29. HSBC 30. Barclays 31. Santander 32. Goldman Sachs
Find out what your peers are saying about Microsoft Azure API Management vs. WSO2 API Manager and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.