BMC TrueSight and Alluvio Aternity compete in the IT monitoring solutions market. TrueSight has the upper hand in event management capabilities, while Aternity excels in user-centric monitoring.
Features: BMC TrueSight integrates a wide range of event management functionalities, providing comprehensive monitoring solutions for complex infrastructures worldwide. It consolidates diverse monitoring tools into a single pane of glass, facilitating ease of use across different technology stacks. Features of TrueSight include seamless integration with existing IT tools, robust alert management, and a holistic view of IT operations. Alluvio Aternity offers valuable features focused on user-centric application performance, providing insights into end-user experiences and application transaction times. It excels in collecting and analyzing end-user data, presenting detailed metrics and custom dashboards for proactive performance management.
Room for Improvement: BMC TrueSight faces challenges with its deployment complexity and resource-heavy operations, needing enhancements in cloud monitoring and more intuitive processes. Its reporting capabilities also require development for improved user experience. Alluvio Aternity could improve its dashboard customization and ease of application-specific monitoring. It also needs to enhance its integration capabilities with better flexibility, particularly in customizing monitoring for various tools and third-party applications.
Ease of Deployment and Customer Service: Both BMC TrueSight and Alluvio Aternity provide on-premises deployment options, with Aternity also offering flexible cloud deployment. TrueSight's deployment is complex and resource-intensive, affecting user satisfaction, while Aternity's support services are generally well-regarded but slightly inconsistent. TrueSight’s technical support varies in quality, necessitating improvements in response time and customer service. Aternity provides support that could benefit from improved clarity and assistance, but overall offers comprehensive service.
Pricing and ROI: BMC TrueSight's premium pricing requires careful planning because of its complex licensing terms, impacting cost management. Its ROI is achieved through its extensive monitoring capabilities, which can offset high initial costs by reducing IT operation expenses. Alluvio Aternity’s pricing is similarly seen as high, but its ability to enhance user experience is considered to justify this cost. Although expensive, both products can provide good ROI through operational efficiencies when managed properly, necessitating optimal licensing negotiations to maximize investments.
Product | Market Share (%) |
---|---|
BMC TrueSight | 0.8% |
Alluvio Aternity | 0.5% |
Other | 98.7% |
Company Size | Count |
---|---|
Small Business | 1 |
Midsize Enterprise | 4 |
Large Enterprise | 32 |
Company Size | Count |
---|---|
Small Business | 23 |
Midsize Enterprise | 6 |
Large Enterprise | 24 |
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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