Lead Domain Architect at a tech vendor with 10,001+ employees
MSP
Apr 26, 2023
I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500. Many of our customers operate with fewer than 500 agents, so the product did not fit well within that lower market segment, even though it could have been beneficial for them.
Solutions Specialist at a financial services firm with 51-200 employees
Real User
Nov 2, 2022
The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints. Even though it doesn't produce direct savings, the information and the analytics you get out of Aternity have the potential to have a massive impact on your IT budget and help drive efficiencies there.
Digital Experience - Team Leader Canterbury at a tech services company with 501-1,000 employees
Real User
May 7, 2021
You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor.
IT Manager | Digital Employee Engineering | End User Product Engineering at a consultancy with 10,001+ employees
Real User
Nov 18, 2020
It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints.
Head of Cyber Security Engineering & Oversight at a media company with 10,001+ employees
Real User
Sep 15, 2020
It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back. What I would say to people who are thinking of buying Aternity is that it's not always better to go cheaper. Sometimes you buy cheap and you end up buying twice. What we found with Aternity is that, fine, it's on the expensive side when compared to other products, but it's also 16 times more useful. You will get so much more out of it.
Endpoint Administration Manager at a financial services firm with 1,001-5,000 employees
Real User
Sep 10, 2020
Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink. Nexthink was a very expensive solution. The cost is reasonable. It's what I would expect a solution like this to be. It's definitely not on the higher end, that's for sure. If you do the hosted solution, there is a hosted SaaS-type fee, per license, but it is pretty minimal.
IT Technical Specialist at a financial services firm with 10,001+ employees
Real User
Sep 1, 2020
In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going. They seem like they're on the high side for what they're providing, but we're not fully implemented. We've got some room for growth. As we grow into using Aternity more, I would hope that we'll be able to do that with costs staying flat. Then it would become more of a return on investment. Their pricing is a little high. Their pricing model has changed from the old style — and all companies are doing this — the older perpetual license plus maintenance, to more of a subscription-based service. They're pricing their subscription a little high right now. The current, on-prem solution is probably a fair price. I need to get more value out of it, so that's where I hesitate a little bit. But especially in the SaaS world, when I looked at some of the pricing, I was a bit taken aback.
Regional Network Manager at a recruiting/HR firm with 10,001+ employees
Real User
Aug 30, 2020
For what it is and for all the different use cases, it's well worth the price. We did some negotiation with Riverbed, so we got a decent rate. In addition to their standard licensing fee, initially there was the project implementation cost, to have the support from the Aternity project team.
Team Lead - IT Collaboration at a retailer with 10,001+ employees
Real User
Aug 27, 2020
Pricing depends on the number of endpoints. With only 200 endpoints, which is what we have, it may be a little expensive. But I think pricing is negotiable; that's what I heard from sales.
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end...
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
The solution's price is pretty comparable to the industry.
I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500. Many of our customers operate with fewer than 500 agents, so the product did not fit well within that lower market segment, even though it could have been beneficial for them.
The price for Alluvio Aternity is favorable.
The solution is available at a higher price than other solutions.
The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints. Even though it doesn't produce direct savings, the information and the analytics you get out of Aternity have the potential to have a massive impact on your IT budget and help drive efficiencies there.
You have to purchase it for 12 months, which is an issue because a lot of our customers are on a per-user-per-month type billing. There are a few additional costs. A lot of customers only get the essential licenses, and then they get what they call the application add-ons on top. They have to pay depending on how many customers and applications they want to monitor.
It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints.
It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back. What I would say to people who are thinking of buying Aternity is that it's not always better to go cheaper. Sometimes you buy cheap and you end up buying twice. What we found with Aternity is that, fine, it's on the expensive side when compared to other products, but it's also 16 times more useful. You will get so much more out of it.
The pricing is fair. Their salespeople are very good and they will work with you in terms of getting the best price for you.
Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink. Nexthink was a very expensive solution. The cost is reasonable. It's what I would expect a solution like this to be. It's definitely not on the higher end, that's for sure. If you do the hosted solution, there is a hosted SaaS-type fee, per license, but it is pretty minimal.
The pricing for the users and agents is reasonable compared to other solutions and vendors.
In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going. They seem like they're on the high side for what they're providing, but we're not fully implemented. We've got some room for growth. As we grow into using Aternity more, I would hope that we'll be able to do that with costs staying flat. Then it would become more of a return on investment. Their pricing is a little high. Their pricing model has changed from the old style — and all companies are doing this — the older perpetual license plus maintenance, to more of a subscription-based service. They're pricing their subscription a little high right now. The current, on-prem solution is probably a fair price. I need to get more value out of it, so that's where I hesitate a little bit. But especially in the SaaS world, when I looked at some of the pricing, I was a bit taken aback.
For what it is and for all the different use cases, it's well worth the price. We did some negotiation with Riverbed, so we got a decent rate. In addition to their standard licensing fee, initially there was the project implementation cost, to have the support from the Aternity project team.
Pricing and licensing is pretty standard.
Pricing depends on the number of endpoints. With only 200 endpoints, which is what we have, it may be a little expensive. But I think pricing is negotiable; that's what I heard from sales.