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Agiloft Workflow and BPM vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Agiloft Workflow and BPM
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Business Process Management (BPM) (53rd)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (4th)
 

Mindshare comparison

Agiloft Workflow and BPM and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Agiloft Workflow and BPM is designed for Business Process Management (BPM) and holds a mindshare of 0.5%, up 0.1% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 7.1% mindshare, down 12.1% since last year.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Agiloft Workflow and BPM0.5%
Camunda9.2%
IBM BPM4.3%
Other86.0%
Business Process Management (BPM)
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
SharePoint11.6%
OpenText Content Management8.0%
Other73.3%
Enterprise Content Management
 

Featured Reviews

AC
Professor - General Management and Project Management at a government with 1,001-5,000 employees
Easy to use with a high degree of security and excellent flexibility
Any kind of software has its issues and any kind of software can improve. Agiloft does not have a good user interface. It can surely improve. Usually, the users don't like its interface. However, once they understand the potential of this platform, they love it. As it is a very sophisticated solution, it's not the easiest one to use. There are other platforms that are much easier to use even though Agiloft presents itself as a low-code platform where you don't need to program. To configure a solution, for example, to create a BPM, is not that simple. They also are implementing some features based on artificial intelligence that seems to be very, very powerful, however, the price of using artificial intelligence in the systems for our reality and I'm talking about the Brazilian market - is very expensive. In practical terms, it doesn't seem to me that it is feasible to use due to the price. I don't have any information about any organization that it's using Agiloft in Brazil with artificial intelligence features. Another important feature for us that sometimes is an issue is that usually when you build your workflow you need access to a lot of documents, and these documents come in several formats. Sometimes you have Microsoft Office documents and sometimes you have PDFs. You have also many drawn files. Sometimes when you need to see the content of any file, it's very easy. You just click and it opens. However, when it comes to special kinds of files, you may have some problems integrating software that allows you to visualize what's inside the file.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very safe. It has a high degree of security, much better than many other solutions I have researched."
"You can use Agiloft as a central point to store all the information of an enterprise and all the workflows."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The most impactful thing is the size, which is almost 25 TB."
"It has the ability to categorize and search."
"I recommend Documentum as it supports big systems and offers good integration."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is that the documents are kept secure."
"The product is user-friendly."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
 

Cons

"Agiloft does not have a good user interface."
"Agiloft does not have a good user interface. It can surely improve."
"The interface is not user-friendly, new meta data classes are not easy to create."
"The user interface can be improved."
"I would like to see performance improvements, especially regarding slow response times."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The biggest issue for us is the price of the product."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
 

Pricing and Cost Advice

"The last time I saw the information it was something around $50 to $60 per month per user."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

USAID, Maui Wowi, Valero, Formation Brands, NASA, Telco Solutions, Carestream Health, CareView Communications, Chevron, Chester County,Pennsylvania Department of Emergency Services (CCDES), Condé Nast, EMC, Shorenstein Properties
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: March 2026.
885,837 professionals have used our research since 2012.