AgilePoint and Hyland OnBase are both robust enterprise solutions. AgilePoint offers more flexibility in pricing and stronger customer support, while Hyland OnBase stands out for its comprehensive features, making it the more feature-rich option although it comes at a higher cost.
Features: AgilePoint users value its flexibility, the ability to customize workflows extensively, and lower pricing. Hyland OnBase users appreciate its wide range of integrated document management, automation features, and substantial documentation. Hyland OnBase offers a more feature-rich experience but at a higher cost.
Room for Improvement: AgilePoint could improve its reporting features, performance speed, and user interface. Hyland OnBase users often mention the need for a more intuitive interface, better mobile accessibility, and faster customer support responses. While AgilePoint's concerns are around software performance, Hyland OnBase focuses on usability and accessibility.
Ease of Deployment and Customer Service: AgilePoint is generally viewed as easier to deploy with faster setup times and more reliable customer service. Hyland OnBase, although more complex to deploy, benefits from extensive documentation and comprehensive support, making it suitable for organizations that require detailed guidance.
Pricing and ROI: AgilePoint is seen as cost-effective with flexible pricing models and quicker ROI due to lower initial setup costs. Hyland OnBase, while offering extensive features, entails higher setup costs, leading to a longer path to ROI. AgilePoint is preferred for its lower cost and faster return on investment.
| Product | Market Share (%) |
|---|---|
| Hyland OnBase | 1.4% |
| AgilePoint | 1.1% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
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